Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Scott Barrier
Scott Barrier at Victory Toyota of Brook Park

Scott Barrier | Page 8

Assistant Service Manager

Victory Toyota of Brook Park

13775 Brookpark Road
Brook Park, OH 44142

Contact Me
not yet
rated
644 Reviews

Dealership Experience

35 yrs, 6 mos

Industry Experience

42 yrs, 5 mos

not yet
rated

644 Reviews

Write a Review

644 Reviews of Scott Barrier

February 05, 2023

Dealership Rating
Employee Rating

Customer service was responsive, efficient and courteous. My reps understood my need, worked with me to find a solution and delivered. More

by nodes-lute0p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 03, 2023

Dealership Rating
Employee Rating

The best service I have ever been to, I really like the service at Metro Toyota More

by Roman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

February 03, 2023

Dealership Rating
Employee Rating

Great customer service, everyone was real nice and attentive and the service was fast 5 stars! More

by Andre Favors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Feb 07, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 30, 2023

Dealership Rating
Employee Rating

Great service Dept. Joe is the best. And Sam — our fabulous salesman is also the best. We’ve always felt treated fairly and often more than fairly. I refer all my frien More

by Steve hudf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Rogers

Report | Print
Jan 31, 2023

Victory Toyota of Brook Park responded

Thank you for your feedback, That's great! We're so appreciative that you continue to trust us with your vehicle needs. We agree - Joe and Sam are fantastic! We hope to see you again in the future, safe travels!

January 28, 2023

Dealership Rating
Employee Rating

They are very respectful and helpful even when mistakes in billing are made. Quick resoluti I n. Work always perfect. More

by joanne.g.plante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Feb 04, 2023

Victory Toyota of Brook Park responded

Hi, thanks for the positive review! We can't tell you how nice it feels to hear that our Team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!

January 28, 2023

Dealership Rating
Employee Rating

Very easy to schedule service, technicians are good and service advisors know their stuff. Acceptable wait time. Shout-out to Scott, I think the last of the advisors from when we had our first Toyota servi More

by PNRG1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Feb 04, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience. It's great that Scott is still with us after all these years of helping customers like you with their needs. Please drive carefully and we'll see you again!

January 28, 2023

Dealership Rating
Employee Rating

There was a problem from when I had gotten a Noyle change and so I had to bring the car back and they took care of it and did a wonderful job. I’m very satisfied. More

by Marsha
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Feb 04, 2023

Victory Toyota of Brook Park responded

Marsha, Thanks for the confidence to bring it back for us to reevaluate the issue. It's great to dear that we were able to correct anything we missed. Please let us know if there is anything else we can help with.

January 26, 2023

Dealership Rating
Employee Rating

The best service in towns we can trust. I love it. Highly recommend to everyone.! More

by Tht197072
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
Jan 28, 2023

Victory Toyota of Brook Park responded

On behalf of all of us at Metro Toyota, we would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 24, 2023

Dealership Rating
Employee Rating

Excellent service and care. Really feel confident in their work and care Would not go any other mechanics. More

by cardinalsings2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 25, 2023

Victory Toyota of Brook Park responded

That's great to hear, we love to see our customers happy here at Metro Toyota! Glad everyone gave you a good experience. Thank you for choosing our dealership and for the awesome review. We will see you on your next visit

January 24, 2023

Dealership Rating
Employee Rating

The service staff were absolutely rude and very unprofessional. I will not return here or recommend anyone. More

by aj216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Hana, Dominic Theodore, Joe Rogers, SUSAN BOTTORF, MIKE BALIS

Report | Print
1
...
7
8
9
...
65

Dealership Inventory (265 Vehicles)

used 2000 Toyota Land Cruiser car, priced at $69,199
2000 Toyota Land Cruiser
used
Imperial Jade Mica exterior
Automatic
Four-wheel Drive
$69,199
View Details
new 2026 Toyota Camry car, priced at $35,679
2026 Toyota Camry
new
Underground exterior
Automatic
Front-wheel Drive
$35,679
View Details
used 2020 Honda Accord car, priced at $22,372
2020 Honda Accord
used
Modern Steel Metallic exterior
Automatic
Front-wheel Drive
$22,372
View Details
used 2025 Toyota RAV4 Hybrid car, priced at $33,599
2025 Toyota RAV4 Hybrid
used
Magnetic Gray Metallic exterior
Automatic
All-wheel Drive
$33,599
View Details
used 2025 Toyota Camry car, priced at $24,896
2025 Toyota Camry
used
Underground exterior
Automatic
Front-wheel Drive
$24,896
View Details
used 2021 Toyota Land Cruiser car, priced at $129,699
2021 Toyota Land Cruiser
used
Midnight Black Metallic exterior
Automatic
Four-wheel Drive
$129,699
View Details
View All Inventory