Scott Bissonett | Page 9

15k service Service performed well. Lexus is always courteous to its customers. We will continue having the services drones with Westside Lexus. Having a comforta Service performed well. Lexus is always courteous to its customers. We will continue having the services drones with Westside Lexus. Having a comfortable customer area with refreshments is a crowd pleaser. More

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5,000 mile service I really appreciate how quickly this service was performed. I was in and out in 45 minutes. The waiting area was comfortable, and time passed qui I really appreciate how quickly this service was performed. I was in and out in 45 minutes. The waiting area was comfortable, and time passed quickly. More

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15k service Quick Friendly and professional service. Meet all my expectations and followed up to ensure satisfaction with service received and went ahead to check Quick Friendly and professional service. Meet all my expectations and followed up to ensure satisfaction with service received and went ahead to check on further request I made. More

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excellent Quality, friendly service. This all I have to say. This part of the survey needs to bee shorter. You have already covered everything. The end. Quality, friendly service. This all I have to say. This part of the survey needs to bee shorter. You have already covered everything. The end. More

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100K SERVICE THOROUGH CHECKUP AND SERVICE WITH VERY NICE REP SCOTT BISSONNETT. ALWAYS SEEMS EXPENSIVE, BUT APPRECIATE THE LOANER. WAITING ON MOST RECENT RE THOROUGH CHECKUP AND SERVICE WITH VERY NICE REP SCOTT BISSONNETT. ALWAYS SEEMS EXPENSIVE, BUT APPRECIATE THE LOANER. WAITING ON MOST RECENT RECALL, WHICH ALWAYS SEEMS TO TAKE TOO LONG, BUT I BLAME THE MANUFACTURER AND NOT THE DEALER. More

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Regular 20,000 mile Service. Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott wa Scott Bissonett did a great job, as usual! Went in for 20,000 mile service and it was done promptly and correctly. Had a minor question and Scott was able to answer it for me. More

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Lexus service makes me feel "special" and I love that! I will always have a Lexus because of the excellent service I receive. Whether it be in sales, parts or service department. And a loaner car is very I will always have a Lexus because of the excellent service I receive. Whether it be in sales, parts or service department. And a loaner car is very important to me. Thank you so much for such excellent service!!! More

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Great Service AdvisorS As a recent owner of a Lexus RX350, the level of service support that I have experienced at this dealer is unmatched for their professionalism and lev As a recent owner of a Lexus RX350, the level of service support that I have experienced at this dealer is unmatched for their professionalism and level of customer support. More

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I had a very serious problem corrected without cost. My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it w My ten year old Lexus developed a major problem due to the poor quality gasoline that has been produced by even the best brands. Even though it was not, strictly speaking, the fault of Lexus, the problem was corrected by LEXUS and Westside without cost or inconvenience to me. When it becomes necessary for me to purchase another car, it will be a Lexus. P.S. Routine service is competent and performed quickly. More

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Outstanding Service Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the Service was complete and on time. As usual Scott Bissonett was very helpful Overall, a pleasant experience. I know that I can rely on Scott and the Westside Lexus staff to keep my ES350 in top notch condition. More

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