I have always had excellent service weather it was Boyle
Buick GMC or AD Anderson.
Buick GMC or AD Anderson.
More
by michael.fewster
Verified Customer
Verified Customer
Service Price Transparency
Jul 29, 2024 -
Anderson of Abingdon responded
We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
Always the best service.
Quick and efficient and friendly. Life time returning customer! Thank you!
Quick and efficient and friendly. Life time returning customer! Thank you!
More
by SIERRA ASBURY
Verified Customer
Verified Customer
Service Price Transparency
Jul 26, 2024 -
Anderson of Abingdon responded
Your satisfaction is important to us, so we want to sincerely thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again soon!
I went to cashier to pay my bill and I asked where is
my vehicle ? She looked confused and said if
it is not out front then it must be out back. Lots of action out back with construction equipment worki
my vehicle ? She looked confused and said if
it is not out front then it must be out back. Lots of action out back with construction equipment working , through traffic to a public road , people like me looking for their vehicle without direction
or signage. I feel like “ you paid your bill and we are done , you are own your own” .
This was not a good , last feeling for me to remember.
More
by MARTY36
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Pilkington
Jul 25, 2024 -
Anderson of Abingdon responded
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (410) 569-1800.
Prompt informative and efficient.
Car was nice and they left it very clean. Thank you!
Car was nice and they left it very clean. Thank you!
More
by ILOVEMYGT
Verified Customer
Verified Customer
Service Price Transparency
Jun 20, 2024 -
Anderson of Abingdon responded
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service, and great customer service, great
scheduling, great coffee, great personal, great pricing , great
scheduling, great coffee, great personal, great pricing , great
More
by SRELLISON08
Verified Customer
Verified Customer
Service Price Transparency
Jun 19, 2024 -
Anderson of Abingdon responded
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I tried to call the service department to schedule an old
change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one a
change and to have a state inspection done on a vehicle that was purchased from that dealership when it was Boyle Buick, I called four times no one answered at the service department I left a message I never received a call back. When this was Boyle Buick I never had a problem getting an appointment. Someone always answered at the service department. And I'm very upset that nobody even called me back I was trying to get an appointment for Monday needless to say I had to call somewhere else.
More
by edlibel
Jun 17, 2024 -
Anderson of Abingdon responded
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Jun 19, 2024 -
Anderson of Abingdon responded
Good morning,
We have tried and cannot find your information in our system under edlibel. We kept the same employees from Boyle and nothing has changed. I apologize it you did not receive a call back from the voicemail and will look into what happened there. I would be happy to assist you if you can call me directly at 410-916-2533.
Jun 18, 2024 -
edlibel responded
I still haven't heard from anyone at this dealer. No a good way to keep loyal Boyle Buick customers. We will find another dealer.
Good maintenance group, that will farett out your
vehicles issues. Service writers are always on the lookout to get your vehicle serviced.
vehicles issues. Service writers are always on the lookout to get your vehicle serviced.
More
by BMDODD52
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Bill Taylor
Jun 15, 2024 -
Anderson of Abingdon responded
We really appreciate your feedback! We hope you have a great day!
The dealerships technician was in contact with OnStar to
make sure that all connections were connected and that Onstat was recognizing my vehicle
make sure that all connections were connected and that Onstat was recognizing my vehicle
More
by MDBIKER13
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Anderson of Abingdon responded
We are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oil change, 4 new tires, and service parking brake
message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted
message on. The first two were completed on time and as expected. The parking brake message was not investigated but ignored instead. Nothing noted that any inspection of other systems was performed (i.e. brake inspection, fluids, etc)
More
by BRYAN LINSCOTT
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Anderson of Abingdon responded
Bryan, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (410) 569-1800 to discuss your concerns, as your satisfaction is of utmost importance to us.
Great, fast service with no appointment needed.
They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very conve
They honored my Aderson Advantage form the Hunt Valley Store, no questions asked. Living in Bel Air the dealership is only 5 min away. Very convenient!!
More
by bryan.steve1.turner
Verified Customer
Verified Customer
Service Price Transparency
Jun 13, 2024 -
Anderson of Abingdon responded
We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Anderson Buick GMC of Abingdon and we hope to see you again.