Scott Burton | Page 5
Fixed Operations Director
Anderson of Abingdon
3015 Emmorton Road
Abingdon, MD 21009
57 Reviews
Write a Review57 Reviews of Scott Burton
June 08, 2024
As usual- no surprise! Service was superb! Again, it was Jeremy and Dana that took care of everything! Let’s not forget the mechanic that always does an outstanding job! Service was superb! Again, it was Jeremy and Dana that took care of everything! Let’s not forget the mechanic that always does an outstanding job! More
June 05, 2024
I came in for oil change tire rotation and after talking with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll w with the service representative I also did the 75,000 mile check up. The service technician told it usually take about 2 hours. I said fine, I’ll wait. 4 1/2 hours later I finally had my name called by the cashier. Paid the bill received my keys and the cashier told me my car is parked out front. I looked over the entire front parking lot and went back to the service desk. They parked my car in the rear parking lot. They did go retrieve my car, but when your are waiting for your vehicle why would they park it in the back parking lot. xxx! I have been a Boyle customer for over 40 years. Never had these problems with Boyle. More
June 04, 2024
Most recently had a part ordered and Rick in that department was very helpful. Had the service depart install the part and it was completed to my satisfaction department was very helpful. Had the service depart install the part and it was completed to my satisfaction More
Other Employees Tagged: Rick in Parts as well as one of the ladies in the service department
May 30, 2024
Purchased my car at Boyal Buick , Bill Taylor was so helpfull had the patience of a saint helping Decision me find the right car at the price I could afford. The service department is exceptional. All t helpfull had the patience of a saint helping Decision me find the right car at the price I could afford. The service department is exceptional. All the people all the employees there are extremely courteous and know what they’re doing, and I know that I can trust them not to try to sell me something I don’t need. More
Other Employees Tagged: Bill Taylor, Keven in the body shop
May 25, 2024
because when I went there I was told about 1 hour waiting then it turned out to be 3 hours if I knew that I could have came back another day and then all of my settings got changed even to the the outside then it turned out to be 3 hours if I knew that I could have came back another day and then all of my settings got changed even to the the outside mirrors which were set to be tilting and now I can’t get them back the way they were they were and I am having a hard time finding alll of my settings back the way they were and I am not happy about these anymore and I don’t think I will be back there for anymore oil changes More

