Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper | Page 2

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
154 Reviews
4.9

154 Reviews

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154 Reviews of Scott Cooper

May 16, 2026

Dealership Rating
Employee Rating

Fast,well organized and explained the process of the service very well and what they did to insure the problem was fixed and what else they checked to make sure everything was running 100% More

by LPRISCILLA555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Balke, Alen Bahic, Steve Jackson, Mike Dullard , Astrid Garcia Benabe

May 16, 2026

Shottenkirk Chevrolet responded

We appreciate you highlighting how efficiently we handled your Chevrolet Traverse service. We’re glad Dave and the team could guide you through each step, ensure the repair, and confirm everything is running smoothly. Thank you for trusting us with your vehicle. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

May 01, 2026

Dealership Rating
Employee Rating

Oil change and tire rotation service is great. All you have to do is drive in and you are usually out in less than an hour. More

by Cjc28104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

May 01, 2026

Shottenkirk Chevrolet responded

We appreciate your feedback on our fast oil change and tire rotation service for your Chevrolet Traverse. Scott and the entire service team look forward to keeping your Traverse running smoothly. Thanks again! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 30, 2026

Dealership Rating
Employee Rating

Courteous and knowledgeable service people, timely service and flexible service times and options which fit the customer’s time schedule More

by jerryreichling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

Apr 30, 2026

Shottenkirk Chevrolet responded

It’s great to hear that our team’s courteous, knowledgeable service and flexible scheduling fit your needs for your Chevrolet 1500. We’re glad the timely service made your visit convenient. Thank you for the five-star rating and we look forward to assisting you again. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 23, 2026

Dealership Rating
Employee Rating

Comfortable and clean. Nice atmosphere. Very courteous and informative service. Ahead or on time service. More

by Wbarr29wes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eddie

Apr 23, 2026

Shottenkirk Chevrolet responded

Thank you for your five-star feedback. It’s wonderful to hear our clean, comfortable atmosphere and courteous, informative service met your expectations. We’re glad your Chevrolet Colorado service was completed on time or even ahead of schedule. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

April 01, 2026

Dealership Rating
Employee Rating

Seasons are changing, the hotter months are coming up. I don’t want to be on the side of the road this summer with a radiator blown. Of course it’s a good idea to get the cooling system done. The radiator More

by Maurice J Mcfalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

Apr 01, 2026

Shottenkirk Chevrolet responded

It’s wonderful to hear our team replaced your Chevrolet’s radiator in a day thanks to available parts and expertise. We’re glad you’ll stay cool on the road this summer. Thank you for rating us so highly. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 25, 2026

Dealership Rating
Employee Rating

The service was excellent, I am very pleased. I definitely plan to continue using Shottenkirk for service. More

by jmshortcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson

Mar 25, 2026

Shottenkirk Chevrolet responded

Thank you for sharing your experience with our service team. Scott and our technicians are glad to hear you were pleased with the work on your GMC Acadia, and we look forward to welcoming you back for your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

March 11, 2026

Dealership Rating
Employee Rating

I know I will get excellent service at this dealership. And will continue going there for service. More

by Hedlund8william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

Mar 11, 2026

Shottenkirk Chevrolet responded

It’s great to hear you’ll keep bringing your Chevrolet Equinox in for service. Thank you for the five-star rating and for trusting our team. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 17, 2025

Dealership Rating
Employee Rating

Shottenkirk service department is great! They followed up with updates to my Warranty issue and completed the repairs. The service advisor Mike was excellent to work with. More

by Odebolt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

Dec 18, 2025

Shottenkirk Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

December 04, 2025

Dealership Rating
Employee Rating

Service has been great since my purchase of a new 2024 Equinox, and the team has been professional and courteous. More

by tief68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2025

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come! We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

November 28, 2025

Dealership Rating
Employee Rating

Everyone was very helpful. My oil change was quick and efficient. The very kind man followed to the car wash (Since had never been there) Everyone was wonderful! It made gettin More

by bmaddison842
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Jackson, Mike Dullard

Nov 28, 2025

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Shottenkirk Chevrolet Waukee!

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