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Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper | Page 7

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
150 Reviews
4.9

150 Reviews

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150 Reviews of Scott Cooper

November 29, 2023

Dealership Rating
Employee Rating

The dealership has always done a good job completing my service needs. and salesmanship needs More

by CUNNINGHAMPATTI00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Morgan Hough, Shirley Johnsen, Chance Korte, Ryan McClure, Colby Oberembt, McKenzie Phillips, Tate Pumphrey

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Nov 30, 2023

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 28, 2023

Dealership Rating
Employee Rating

Was hoping to get a black Friday door buster. Service center did a great job. I need help for a friend looking for a used Honda Accord 2915. Or newer has money for down payment More

by rodneyrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Morgan Hough, Shirley Johnsen, Chance Korte, Ryan McClure, Colby Oberembt, McKenzie Phillips, Tate Pumphrey

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Nov 29, 2023

Shottenkirk Chevrolet responded

Rodney, Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 17, 2023

Dealership Rating
Employee Rating

Always a good experience. Staff is courteous, helpful, and knowledgeable. Friendly atmosphere. Always recommend dealership. More

by JERRYKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lee Fisher, Colby Oberembt, McKenzie Phillips

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Nov 19, 2023

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 16, 2023

Dealership Rating
Employee Rating

All of the folks at this dealership have been great to work with. In the last two months I have had contact with both the service department as well as the sales folks and would highly recommend both! More

by JPET1071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Hough

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Nov 17, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 16, 2023

Dealership Rating
Employee Rating

Ryan always does a fantastic job. Always enjoy having my vehicles serviced there , great atmosphere! More

by KSBSZSRS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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Nov 17, 2023

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you for choosing Shottenkirk Chevrolet!

November 15, 2023

Dealership Rating
Employee Rating

I had no appointment on a Saturday morning with a check engine light on. Even though I bought the vehicle at a dealer in Cedar Rapids your manager treated me with absolute respect of a long time customer. More

by Mgannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

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Nov 16, 2023

Shottenkirk Chevrolet responded

Thank you for choosing Shottenkirk Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 11, 2023

Dealership Rating
Employee Rating

The automotive team was great, friendly and very professional. Not to mention very fast and efficient. I trust them with my Truck maintenance. More

by Hobie0707@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

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Nov 11, 2023

Shottenkirk Chevrolet responded

Thank you so much for your five-star review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 09, 2023

Dealership Rating
Employee Rating

The customer service is pretty cool. No I just hope the price matches. The shuttle service is nice to use. More

by JACKSON_RODERIC
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

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Nov 10, 2023

Shottenkirk Chevrolet responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

November 04, 2023

Dealership Rating
Employee Rating

Tate made the process so easy and he kept me informed through the visit. Great! More

by ANNESNELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Morgan Hough, Shirley Johnsen, Ryan McClure, Colby Oberembt, McKenzie Phillips, Tate Pumphrey, Kyle Stone

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Nov 05, 2023

Shottenkirk Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Anne, and it's great to hear about your excellent experience here at Shottenkirk Chevrolet.

November 02, 2023

Dealership Rating
Employee Rating

Great to deal with got me in as quick as they could and was quick at doing a good job More

by ARROWSLINGER2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan McClure

Report | Print
Nov 03, 2023

Shottenkirk Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan met your expectations. Thank you again for choosing Shottenkirk Chevrolet, we look forward to having you as one of our valued customers for many more years to come!

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