Scott Cooper
Scott Cooper at Shottenkirk Chevrolet

Scott Cooper | Page 8

Service Manager

Shottenkirk Chevrolet

755 W. Hickman Rd
Waukee, IA 50263

4.9
149 Reviews
4.9

149 Reviews

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149 Reviews of Scott Cooper

October 28, 2023

Dealership Rating
Employee Rating

Tate was very helpful and knowledgeable about what he was talking about. I'm completely satisfied with the service. Thank You. More

by jlinville1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

Oct 30, 2023

Shottenkirk Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Oct 30, 2023

jlinville1980 responded

Shottenkirk Waukee Chevrolet does good fast warranted work. If you have a vehicle that needs a mechanic I'd recommend them.

October 21, 2023

Dealership Rating
Employee Rating

I had a flat tire and I didn't know how to proceed. Service personnel explained the process. More

by j.house
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Colby Oberembt

Oct 22, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 10, 2023

Dealership Rating
Employee Rating

You all did a wonderful job and service thanks for all the great help. Thanks again! More

by Matthew Essink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kris Schneider, Ben Kallenbach , Carl Hines, Shirley Johnsen, Ryan McClure, Tate Pumphrey, Zachary Schneider

Oct 11, 2023

Shottenkirk Chevrolet responded

Thank you so much for your excellent review, Matthew! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 03, 2023

Dealership Rating
Employee Rating

The people and managers there are extremely knowledgeable and willing to do whatever it takes to get your business. My main issue, purchased a BRAND NEW 2024 vehicle with 300 miles and the driver window More

by PHONGCHI1972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Morgan Hough, Shirley Johnsen, Ryan McClure, Colby Oberembt, McKenzie Phillips, Tate Pumphrey

Oct 04, 2023

Shottenkirk Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

September 15, 2023

Dealership Rating
Employee Rating

Very good & fast service! Appreciate the service & friendly service folks there to help customers & waiting. More

by DKHOPS1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Colby Oberembt

Sep 15, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 14, 2023

Dealership Rating
Employee Rating

Great customer service & listen to our concerns! ! Very informative on what they did & the car needed More

by hollysbrooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Shirley Johnsen, Ryan McClure, Colby Oberembt, McKenzie Phillips, Tate Pumphrey

Sep 15, 2023

Shottenkirk Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 09, 2023

Dealership Rating
Employee Rating

Consistent courteous service usually in reasonable amount of time. They have worked me in to meet my own time issues and gave me alternative possibilities on replacement parts. More

by SENNSATIONAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Hines, Tate Pumphrey

Sep 11, 2023

Shottenkirk Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 08, 2023

Dealership Rating
Employee Rating

Staff was very friendly. It was my first time using their service and they were very helpful More

by BUBAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morgan Hough

Sep 09, 2023

Shottenkirk Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 04, 2023

Dealership Rating
Employee Rating

Shottenkirk has been great. GM’s customer service has been terrible. Had my truck in 3 separate times for the same issue and feels like GM just wants parts thrown at it with n More

by CALONG95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey

Sep 05, 2023

Shottenkirk Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

September 02, 2023

Dealership Rating
Employee Rating

I have purchased 4 vehicles from this dealership. Always a fun experience and treated very well. Everyone is so accommodating and friendly. Warm and inviting atmosphere. My dealership for life More

by JIM.ZIEGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2023

Shottenkirk Chevrolet responded

Jim, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Chevrolet, we look forward to having you as a valued customer for many years to come!

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