Scott Copenhaver
Scott Copenhaver at Front Royal Buick GMC
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Scott Copenhaver

General Manager

Front Royal Buick GMC

9015 Winchester Rd
Front Royal, VA 22630

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4.8
57 Reviews
4.8

57 Reviews

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57 Reviews of Scott Copenhaver

April 08, 2024

Dealership Rating
Employee Rating

The service department employees were great! They took care of my vehicle and were also concerned about my insurance policy and the possibility that another dealership had taken advantage me. I More

by Trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kendra Hupman, Jason Franceschi

Apr 11, 2024

Front Royal Buick GMC responded

Thank you so much for taking the time to write such great feedback, Trish. Our primary focus is to provide every customer with exceptional service, and we are extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Front Royal Buick GMC Team

March 20, 2024

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Awesome place to buy a vehicle from. They went the extra mile. Had everything ready when we got to dealership. Highly recommend them! More

by brentroudabush
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Recommend Dealer
Yes
Mar 22, 2024

Front Royal Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Brent! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Front Royal Buick GMC Team

February 27, 2024

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Always a great experience with Scott, Josh, and Zach. I would definitely recommend this dealership. More

by TERESABAKERFOSTER
Service Price Transparency
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Recommend Dealer
Yes
Feb 29, 2024

Front Royal Buick GMC responded

Teresa, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Front Royal Buick GMC Team

January 04, 2024

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Employee Rating

Personable, thorough was ready for me when I arrived at the dealership. He always has his act together. More

by john.coontz
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jason Franceschi

Jan 05, 2024

Front Royal Buick GMC responded

We cannot thank you enough for this glowing review of our service center, John! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, The Front Royal Buick GMC Team

September 26, 2023

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Employee Rating

They are an absolute amazing team to work with. I would highly recommend them for all of your automotive needs. More

by ffiremanfrank
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Sep 27, 2023

Front Royal Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Frank! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Front Royal Buick GMC Team

August 24, 2023

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We have purchased 3 vehicles here and were 100% satisfied with the dealership and especially Scott Copenhaver! Very professional and helped us find great deals on great vehicles! Highly recommend! More

by christy_rivers
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Aug 25, 2023

Front Royal Buick GMC responded

Thank you for taking the time to write about your experience with us, Christy! At Front Royal Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Scott was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Front Royal Buick GMC Team

August 23, 2023

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When I was looking for a car for my son I came to Scott. His knowledge and effort was priceless. He was eager to make our family happy and our experience perfect. Thank you Scott for an amazing car and a wo More

by ibtyson5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Zach White

Aug 25, 2023

Front Royal Buick GMC responded

It is great to know that Scott and our team were able to provide you with a pleasant time purchasing your son's new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, The Front Royal Buick GMC Team

August 22, 2023

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Front Row Buick GMC is headed by Scott Copenhaver. Scott and his staff are so knowledgeable and give such a personal touch to my buying experience that I couldn’t imagine buying from anyone else from More

by Tony saporito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Franceschi , Burt Reynolds

Aug 24, 2023

Front Royal Buick GMC responded

Congratulations on your new purchase, Tony! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Front Royal Buick GMC Team

August 22, 2023

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I was a littler nervous buying my new GMC sierra from Front Royal Buick/GMC, but after having a great conversation with the general manager Scott, I felt the relief and stress of this process be released More

by BJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 24, 2023

Front Royal Buick GMC responded

We sincerely thank you for going out of your way to write this review about Front Royal Buick GMC. We try to create a comfortable and stress-free environment for each and every customer. If you have any further needs, please come back to see us. Sincerely, The Front Royal Buick GMC Team

August 22, 2023

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Employee Rating

I have no respect for this dealership or the general manager. Vehicle was advertised online, in 2 places, as one (lower) price as “Best Price”. When arrived to the dealership for a test drive, the vehic More

by KH
Sales Price Transparency
Recommend Dealer
No
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