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Scott Crocker
781 Reviews
Hi my name is Scott, I started at Daytona Toyota as a porter, was promoted to shuttle driver then to assistant service manager and now to my current position as service manager. I enjoy taking care of your service needs as efficiently with the best value possible. When not at work I enjoy camping, boating and riding my motorcycle. Have a great day!
Read moreDealership Experience
12 yrs, 2 mos
Industry Experience
12 yrs, 2 mos
Specialties & Trainings
PRO ASM
781 Reviews
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781 Reviews of Scott Crocker
March 13, 2020
I pulled car in for service. Surprisingly I was the only car in service area. Also, surprIiingly noone came to greet me. Usually, there is a greeter or two. Once I found my serviceman who was away from h car in service area. Also, surprIiingly noone came to greet me. Usually, there is a greeter or two. Once I found my serviceman who was away from his desk attending to service related activities, i was OK. I waited about 5 minutes for him w/o anyone offering assistance. It's just strange not to be greeted and helped when you pull in, thus only the 4-star rating More
by MELYNDADUH
Verified Customer
March 12, 2020
I arrived with a flat tire and needed a new tire. After discussing with service rep about probably 2 new tres on the rear. They completed this timely and were very nice. Unfortunately when arriving home at discussing with service rep about probably 2 new tres on the rear. They completed this timely and were very nice. Unfortunately when arriving home at Daytona beach I noticed they were a different size as to what remained on the front. I called back and asked rather than remove the new tire size what about changing front two the same. Should work as they are only 10 mm different. They gave me a better price because what would they do the rear tires now with 40 miles on them. Thanks for being fair More
by NOEMAIL3
March 11, 2020
We are "snow birds" and have used Daytona Toyota for a few years now. Always treated with respect and professionalism. We continue to do so, unless it stops SNOWING in Maine during the winter....lol few years now. Always treated with respect and professionalism. We continue to do so, unless it stops SNOWING in Maine during the winter....lol More
by LOLJIM
March 10, 2020
Everyone was friendly and accommodating. Although I did not have any service done. My vehicle was checked for any recalls. I will return to have my new dashboard installed. Thank you very much for your hel not have any service done. My vehicle was checked for any recalls. I will return to have my new dashboard installed. Thank you very much for your help. I purchased a thank you card for the friend who drove me down. Both the parts and sales counter people were friendly as well. More
by TraceyLee
March 07, 2020
Not good. Came early and treated like unimportant. Several advisors had other things to do and were put ahead of customer service. Very disappointed. Worst service yet. I’ve literally never had an adv Several advisors had other things to do and were put ahead of customer service. Very disappointed. Worst service yet. I’ve literally never had an advisor roll their eyes at me or tell the gentleman that met me at my truck they have to much already kn their plate to check a customer in. My husband and I will be looking to buy a new truck in a few months and we will go to David Maus or anywhere else other than Daytona Toyota. I use to bring my cars there for body work and recommended you all the time. I won’t anymore. More
by MWAGENBAUGH21
Other Employees Tagged: Karen Shank
March 06, 2020
Was great service for my 2008 Lexus RX400h , replaced with new timing belt, water pump, spark plugs and more. Price was affordable. Thanks Scott did good job. Thanks again. with new timing belt, water pump, spark plugs and more. Price was affordable. Thanks Scott did good job. Thanks again. More
by Remi
March 06, 2020
Scott is a thorough service advisor and always listens to my concerns but also tells me if there's something that needs to be taken care of. Also the mechanic, Mike Barnes made sure to inspect my truck for a my concerns but also tells me if there's something that needs to be taken care of. Also the mechanic, Mike Barnes made sure to inspect my truck for any potential issues and thankfully found none. More
by TITAN8OR
