Scott Croston

I had one of the best experiences buying a car from Jim Ellis Chamblee! The sales team are top notch, very helpful, knowledgeable, and gracefully helped me narrow down my car choice and give me options for financing. Millo has been incredible, kind and patient, showing me all the vehicles that I showed interest, went through all the technology and features of the vehicle, including setup of Android Auto. He also introduced me to the service advisor Scott who welcomed me and greeted me on my new Tiguan and briefly going over the services hours. I also spent some time with Lance, who was so personable and calm, going throught all the financial options and making sure it fits my needs. My experience was great and I would recommend the entire team!

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My wife and I visited the VW of Chamblee on a rainy Saturday to test drive the Tiguan. Our sales professional, Millo Antola was wonderful and very easy to deal with. He is extremely knowledgeable about the vehicles and answered every question we had. We would recommend this dealership to any friends or family that are interested in a VW.

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After being very disappointed with my old Tiguan bought from another dealership, I dealt with Scott from the Service Center who was fabulous. He introduced me to a great team, Millo, Brian and Jocelyn, to discuss my options and I ended up staying in the VW family! Their service was great and I love my new car. Thank you!

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I texted Rose Shuck at JE Volkswagen Monday after having taken Uber to work due to an aging dead battery in my 2012 Tiguan. She told me to bring it in.to be checked. When I arrived, Scott told me she’d been expecting me & would be right back. She appeared in less than a minute & got it organized. Sure enough the battery had to be replaced. It was quick, easy & painless. I was in and out in less than hour, And, she even got it washed too! Can’t ask for more than that!! Thanks Rose 🌹!

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Rose Shuck as usual did not hesitate inviting me back to Jim Ellis VW "followup" to have the head liner replaced as part of a prior repair when the sunroof frame was replaced. It all looks good and operates quietly!! Thanks Rose!!

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Rose always greets JE customers with a smile on!!! She has the answer, too, before you ask the question removing apprehension of potential time lost or inconvenience. One of the several things Rose manages in the process of a resolving an issue, is keeping you up to speed on the progress of resolution as well as the expected date of completion! I would be remiss if I did not also mention Leo Leyva and Scott Croston, with whom I've also worked with and are always proactive if Rose is not at her desk when you first enter the service area. They are true professionals as well!!

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Millo was awesome. Lance a real pro. Thanks guys. Special call out to the folks in service - Scott and Leo. All around worth it. Love the golf r

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Rose & the team took excellent care of me from the minute I arrived at the dealership. It was my first time to have my station wagon serviced at this location And I couldn’t be happier with Everything!! Thx Kids!!!

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for Scott Croston, He gives very good service. we have an appointment on March 18, 2019 for check out EPC and oil change, before we came he already prepared all document, save our time, He also set up the check out work, finish all the work in 2 hours. customer

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I was very pleased with the service, explanations, everything! Sue took the time to show me how the GPS was working and also gave me some useful tips regarding maintaining the screen inside the car. Thank you, Sue!

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