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Scott Fuller

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Scott Fuller

Scott Fuller | Page 5

Service Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6

598 Reviews

Overview Reviews (598)

4.6

598 Reviews

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Employees need five ratings within 24 months before we can calculate an average rating.

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598 Reviews of Scott Fuller

February 27, 2025

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Employee Rating

I like that it clean ,in the lobby there is water ,coffee and a snack machine. and a snack machine. More

by dnc3

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Feb 28, 2025 -

Serra Nissan of Birmingham responded

Thank you for your wonderful review, and for trusting our team here at Serra Nissan with your vehicle's service! We appreciate you choosing us to earn your time and business, and we hope you will continue to choose us for any future service or sales needs as well!

February 22, 2025

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Employee Rating

Very nice and clean dealership. Has very great service. I would recommend to all my family and friends Has very great service. I would recommend to all my family and friends More

by KMON5776

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Courtney Wilson, Jeff Roe, Payden Sewell, Zac Willis , Matt Henry, Ashley Meeks, Kyng Scott

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Feb 24, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for your stellar review! We greatly appreciate you choosing Serra Nissan for your vehicle's service, and we are grateful to have earned your time and business! We look forward to serving you in the future, as well as serving your family and friends with the same great service you experienced!

February 16, 2025

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Employee Rating

Service was fine. Ashley explained the procedure well. She did a Good job I will come back. Ashley explained the procedure well. She did a Good job I will come back. More

by kimberlyswash0421dnc

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Serra Nissan of Birmingham responded

Thank you for your feedback! We always appreciate hearing from our customers about what we did well and what we can improve on, and we would love to know more about your experience so we can deliver a truly 5-star experience next time. We thank you for trusting our team with your vehicle's service, and we look forward to serving you in the future!

January 31, 2025

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Employee Rating

Great dealership salesman. Service department personnel is super as well......Serra Nissan is a great place to purchase a car Service department personnel is super as well......Serra Nissan is a great place to purchase a car More

by amccants41

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Angel Borja , Matt Henry, Ashley Meeks, Kyng Scott

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Jan 31, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for your awesome review! We greatly appreciate you choosing Serra Nissan and trusting us with your time and your vehicle's needs. We look forward to serving you again for any future vehicle needs and hope you will keep us in mind for any family or friends in search of their next great car, too!

January 03, 2025

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Employee Rating

They are easy to get help with appointments with maintenance, courteous in person and over the phone maintenance, courteous in person and over the phone More

by djk3722

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Jan 03, 2025 -

Serra Nissan of Birmingham responded

Thank you so much for your great review - we are so glad to hear that you've been able to experience what sets Serra Nissan apart! We greatly appreciate you choosing Serra Nissan and trusting us with your vehicle's service, and we sincerely hope you will continue to choose us for any future sales or service needs!

December 29, 2024

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Employee Rating

The service was GREAT, but the labor was a bit much. $971 for a battery and spark plugs was over the top especially during the holidays. Serra service my brakes this summer, they waived my diagnostic fe $971 for a battery and spark plugs was over the top especially during the holidays. Serra service my brakes this summer, they waived my diagnostic fee due to me having my service done there, but not this time. More

by BooBear2014

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Dec 30, 2024 -

Serra Nissan of Birmingham responded

Thank you for your feedback - we always appreciate hearing from our customers about how we can make their experience better. While we do not always have control over the pricing of our parts, we will keep your feedback in mind moving forward, and we hope that we can earn your time and business for any future vehicle needs!

December 27, 2024

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Employee Rating

I like Serria Nissan the only that got a oil change and the didn’t tighten the bolt I had a bad oil leak and at the end they changed me as a free oil change then I had to pay the next oil change the didn’t tighten the bolt I had a bad oil leak and at the end they changed me as a free oil change then I had to pay the next oil change More

by ltdwms1DNC

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Kyng Scott

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Dec 27, 2024 -

Serra Nissan of Birmingham responded

Thank you for your feedback - we're sorry to hear about your oil leak but we appreciate your understanding to work towards a solution. We hope that you will choose to return to Serra Nissan for further service so we can continue to improve and deliver a 5-star experience next time!

December 25, 2024

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Employee Rating

They are nice and polite works the customer service is fast and excellent formal and informative. fast and excellent formal and informative. More

by carrellholmes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Dec 26, 2024 -

Serra Nissan of Birmingham responded

We're so glad to hear that you had a wonderful experience here with us at Serra Nissan! Thank you for choosing us with your time and your trust, we greatly appreciate your business with us. We hope you will continue to choose us for any of your vehicle's future service needs so we can continue to provide excellent customer service!

December 13, 2024

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Employee Rating

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! Don’t hesitate to bring your vehicle in to Serra Nissan! More

by Curt

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ricardo Ibarra, Angel Borja, Curtis Lloyd, Courtney Wilson, Jeff Roe, Zac Willis , Matt Henry, Ashley Meeks, Kyng Scott

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Dec 13, 2024 -

Serra Nissan of Birmingham responded

Thank you so much for your great review! We are very grateful for your time and your business with us here at Serra Nissan, and we are so glad you enjoyed your service experience! We hope you will return to see us for any of your vehicle's future needs as well.

December 04, 2024

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Employee Rating

They are always acknowledging the customers and making sure they have everything they need. And always do everything they can to make sure the customer receives the best service. sure they have everything they need. And always do everything they can to make sure the customer receives the best service. More

by Tayler

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Dec 05, 2024 -

Serra Nissan of Birmingham responded

Tayler- thank you so much for your review! We are so glad you got to experience the awesome customer service that we pride ourselves upon, and we deeply appreciate you choosing us for your service. We hope you will continue to choose Serra Nissan, and we look forward to serving you again!