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Scott Fuller
Scott Fuller at Serra Nissan of Birmingham

Scott Fuller | Page 6

Service Manager

Serra Nissan of Birmingham

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
604 Reviews
4.6

604 Reviews

Write a Review

604 Reviews of Scott Fuller

January 03, 2025

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Employee Rating

They are easy to get help with appointments with maintenance, courteous in person and over the phone More

by djk3722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Jan 03, 2025

Serra Nissan of Birmingham responded

Thank you so much for your great review - we are so glad to hear that you've been able to experience what sets Serra Nissan apart! We greatly appreciate you choosing Serra Nissan and trusting us with your vehicle's service, and we sincerely hope you will continue to choose us for any future sales or service needs!

December 29, 2024

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Employee Rating

The service was GREAT, but the labor was a bit much. $971 for a battery and spark plugs was over the top especially during the holidays. Serra service my brakes this summer, they waived my diagnostic fe More

by BooBear2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Dec 30, 2024

Serra Nissan of Birmingham responded

Thank you for your feedback - we always appreciate hearing from our customers about how we can make their experience better. While we do not always have control over the pricing of our parts, we will keep your feedback in mind moving forward, and we hope that we can earn your time and business for any future vehicle needs!

December 27, 2024

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Employee Rating

I like Serria Nissan the only that got a oil change and the didn’t tighten the bolt I had a bad oil leak and at the end they changed me as a free oil change then I had to pay the next oil change More

by ltdwms1DNC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyng Scott

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Dec 27, 2024

Serra Nissan of Birmingham responded

Thank you for your feedback - we're sorry to hear about your oil leak but we appreciate your understanding to work towards a solution. We hope that you will choose to return to Serra Nissan for further service so we can continue to improve and deliver a 5-star experience next time!

December 25, 2024

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Employee Rating

They are nice and polite works the customer service is fast and excellent formal and informative. More

by carrellholmes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Dec 26, 2024

Serra Nissan of Birmingham responded

We're so glad to hear that you had a wonderful experience here with us at Serra Nissan! Thank you for choosing us with your time and your trust, we greatly appreciate your business with us. We hope you will continue to choose us for any of your vehicle's future service needs so we can continue to provide excellent customer service!

December 13, 2024

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Employee Rating

Ashley is truly awesome! Don’t hesitate to bring your vehicle in to Serra Nissan! More

by Curt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis Lloyd, Courtney Wilson, Jeff Roe, Zac Willis , Angel Borja, Matt Henry, Ricardo Ibarra, Ashley Meeks, Kyng Scott

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Dec 13, 2024

Serra Nissan of Birmingham responded

Thank you so much for your great review! We are very grateful for your time and your business with us here at Serra Nissan, and we are so glad you enjoyed your service experience! We hope you will return to see us for any of your vehicle's future needs as well.

December 04, 2024

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Employee Rating

They are always acknowledging the customers and making sure they have everything they need. And always do everything they can to make sure the customer receives the best service. More

by Tayler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks, Kyng Scott

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Dec 05, 2024

Serra Nissan of Birmingham responded

Tayler- thank you so much for your review! We are so glad you got to experience the awesome customer service that we pride ourselves upon, and we deeply appreciate you choosing us for your service. We hope you will continue to choose Serra Nissan, and we look forward to serving you again!

November 28, 2024

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Employee Rating

Fast, efficient. Courteous. Gives me peace of mind. Oil changes are too expensive. Charge less. More

by jeccasnanadnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Nov 30, 2024

Serra Nissan of Birmingham responded

Thank you for your review - we are glad to hear that you are satisfied with our service team's workmanship and efficiency! When it comes to price, there are multiple factors that influence our service pricing including those that are out of our control, but we appreciate your feedback and will keep that in mind for future improvements. We hope you will return to see us in the future!

November 28, 2024

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Employee Rating

There was very little interacting between us but they were very prompt and very friendly More

by YDENISEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Nov 30, 2024

Serra Nissan of Birmingham responded

Thank you for your review! We very much appreciate your time and business with us and are glad we were able to help you with your vehicle's service needs! We hope to earn your business again in the future for any sales or service needs as well.

November 22, 2024

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Employee Rating

Always good service. Nothing changed and that is good. Never been pushed to do anything unneeded which I appreciate. More

by tduchock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks, Kyng Scott

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Nov 23, 2024

Serra Nissan of Birmingham responded

Thank you so much for your great review - we are so glad to hear about your great service experience! We greatly appreciate your time with us and your feedback, and we hope you will continue to choose Serra Nissan for your vehicle's service in the future.

November 13, 2024

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Employee Rating

I had my Titan in for an oil change and tire rotation. They took care of me as always. More

by rameyackerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Henry, Ashley Meeks

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Nov 14, 2024

Serra Nissan of Birmingham responded

We are glad to hear about your great service with us at Serra Nissan! Thank you for choosing to share your time and business with us - we greatly appreciate it and look forward to serving you for any future vehicle needs!

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