Scott Fuller | Page 55
Service Manager
Serra Nissan of Birmingham
1500 Center Point Pkwy
Birmingham, AL 35215
598 Reviews
Write a Review598 Reviews of Scott Fuller
December 30, 2019
Front Brakes Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes wer Had front brake pads replaced, rotors turned. Brake fluid replaced. Had to return to the service center shortly after leaving. Front brakes were roaring, technician had to turn rotors again, said to machine was not working properly. Technician had to repair machine and re-turn rotors. My concern is since rotors had to be turned twice, next time I need brakes. I’ll probably have to buy new rotors. Where if the rotors were only turned once, if machine was working probably. I would have at least one more turn on the rotors, before the rotors are to thin to turn again. More
Other Employees Tagged: Courtney Wilson , Matt Henry
December 30, 2019
Best dealership I have ever been to! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! I had the best service at this dealership on 12/27/2019 so friendly and fast to get my car in and out. I will give them my business every single time! More
Other Employees Tagged: Matt Henry
December 27, 2019
Excellent customer service ! Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend t Matt allowed me to have a courtesy car while mine was repaired. They kept me informed about my car throughput the repair process. I highly recommend this dealership for service! More
Other Employees Tagged: Matt Henry
December 26, 2019
Service The service I received was great! I will definitely recommend this service center to friends and family. The people that employed there are very helpf The service I received was great! I will definitely recommend this service center to friends and family. The people that employed there are very helpful. 👍🏾 More
Other Employees Tagged: Angel Borja , Anthony Alston, Timothy Bowman, Matt Henry, Randy Hicks, Xavier Johnson, Jeremiah Perryman, Madison Whisenant, Eric White
December 18, 2019
Awkward Someone from finance kept pressuring people to take his $2.00 to talk with him about refinancing. I asked the mechanic to put air in my tires while lo Someone from finance kept pressuring people to take his $2.00 to talk with him about refinancing. I asked the mechanic to put air in my tires while looking at my car and he said he would but when I picked up my car the tire light was still on and he left behind his trash from lunch in my car. Not very professional of them. More
Other Employees Tagged: Matt Henry
December 17, 2019
People were nice The staff were respectable and knowledgeable. I made an appointment and was helped and serviced in a timely manner. My car was well taken care of an The staff were respectable and knowledgeable. I made an appointment and was helped and serviced in a timely manner. My car was well taken care of and it was a great experience. More
Other Employees Tagged: Matt Henry, N/a
December 13, 2019
Bumper fix My. I pet has been popping off for the longest though it took almost 6 hours my bumper was finally fixed. So I’m happy My. I pet has been popping off for the longest though it took almost 6 hours my bumper was finally fixed. So I’m happy More
Other Employees Tagged: Matt Henry
December 13, 2019
Service manager Scott and advisor Matt have gone of their wa Matt is very polite. He even recognized my phone number when I called and addressed me by my name. He and manager Scott have worked hard at resolving Matt is very polite. He even recognized my phone number when I called and addressed me by my name. He and manager Scott have worked hard at resolving my electrical issues. Scott explained how Nissan has a particular way of seeking answers to the problem through a system of trying things one step at a time. This was very helpful in understanding why it sometimes takes awhile to solve a problem. I fel confident they will address any issues that come up. More
Other Employees Tagged: Matt Henry
December 10, 2019
Owner Good customer service great experience and smiling faces. Thanks Any time my car go for service is always great And I will always recommend my fam Good customer service great experience and smiling faces. Thanks Any time my car go for service is always great And I will always recommend my family’s and friends to Sara Nissan. More

