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Scott Fuller
Scott Fuller at Serra Nissan

Scott Fuller

Service Manager

Serra Nissan

1500 Center Point Pkwy
Birmingham, AL 35215

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4.6
570 Reviews
4.6

570 Reviews

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570 Reviews of Scott Fuller

April 29, 2025

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Employee Rating

They did not fix the issue of my vehicle and the more I brought it back the more problems persist. They were adding more issues and didn't want to fix the issue they caused. Sarra Nissan dealership parts a More

by roseman_i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Courtney Wilson, Ashley Meeks

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May 01, 2025

Serra Nissan responded

We are very sorry to hear about your experience with our service center and your vehicle concerns. We always strive to provide top-notch customer service and communication, and we take your concerns seriously. We would like to know more about your situation and understand how we can help, so we encourage you to call us at 205-856-2544 and ask for Dylan so that we can work towards a resolution.

April 25, 2025

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Employee Rating

I was very satisfied with your service and I will definitely come again thank you very much More

by tejunias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Apr 26, 2025

Serra Nissan responded

Thank you for this stellar review - we are so glad to hear about your great experience! We greatly appreciate you trusting our team at Serra Nissan for your vehicle's service, and are thankful for your time and business. We hope you will continue to see us for any future vehicle needs, and share your experience with friends and family!

April 07, 2025

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I am always very happy with my service at Sierra Nissan. They are professional people and my car always looks great. More

by edodd2018dnc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Apr 08, 2025

Serra Nissan responded

Thank you for your great feedback, and for being a loyal part of the Serra family! We greatly appreciate your time and business with us, and are very glad you have been able to experience the 5-star service we pride ourselves upon. We look forward to serving you in the future, and hope you will recommend us to any friends or family with vehicle needs!

April 03, 2025

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Very good service dept. On time appointment and very transparent about my car's maintenance. More

by JIMGRUNDY73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 04, 2025

Serra Nissan responded

Thank you for your awesome feedback on our service center! We are very glad to hear about your great experience, and we sincerely thank you for trusting our team with your vehicle's service! We hope to serve you again for any future car needs.

April 02, 2025

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I set to my appointment and was seen within 5 minutes of arriving. Tech was cordial and gave a good estimate on hours long it would take …no surprises. More

by akilah.l.hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 03, 2025

Serra Nissan responded

Thank you for a great review, and for your trust in our team for your vehicle's service! We greatly appreciate your time and business, and we hope you will continue to choose Serra Nissan for any of your vehicle needs in the future.

March 29, 2025

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Employee Rating

The price and the speed I got bar back was great. Ashley kept me updated on the progress of car as it continued thru being fixed More

by samoth56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2025

Serra Nissan responded

Thank you so much for your great review and for trusting our team with your vehicle's service! We are grateful to have served you, and we thank you for your time and your business! We hope you continue to choose Serra Nissan for all of your vehicle needs in the future!

March 26, 2025

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I enjoyed my visit here, Ashley is so welcoming and I definitely recommend her service! More

by bbrittnicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Mar 27, 2025

Serra Nissan responded

Thank you for your awesome review! We are so glad that you were able to experience what sets Serra Nissan apart, and we sincerely thank you for the pleasure of your time and your business! We hope that we can continue to serve you and your family and friends for any future vehicle needs.

March 22, 2025

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Employee Rating

They did a great job We will be back for our next service.see you on our next oil change More

by fontanadonovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtney Wilson, Jeff Roe, Payden Sewell, Ashley Meeks, Dragon Zheng, Theo Todd

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Mar 24, 2025

Serra Nissan responded

Thank you for your great review - we are so glad to hear about your experience with our service center! We thank you for trusting our team with your vehicle's service, and we are glad to have you as part of the Serra family! We look forward to earning your time and business again and serving you in the future.

March 21, 2025

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Employee Rating

Service was great in and out on time personal was niece and friendly overall #1 More

by eldredspeightsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Mar 24, 2025

Serra Nissan responded

Thank you for your great review! We are very grateful that you chose Serra Nissan for your vehicle's service, and we sincerely thank you for trusting our team with your time and business. We hope you will continue to choose us for future service, and we look forward to serving you!

March 15, 2025

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Employee Rating

Everything done quickly and well, my every request addressed to my satisfaction. B er type happy with Serrz Nissan. More

by Thebigalbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Meeks

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Mar 18, 2025

Serra Nissan responded

Thank you for your great review, and for your trust in our team here at Serra Nissan! We are very glad to have earned your time and business, and value you as part of the Serra family! We look forward to serving you in the future.

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