Scott Fultz

Very nice and helpful crew that went above and beyond my expectation.Everything explained and all questions answered to my fullest understanding.My new to go place go car issues.Thank you for making my d my expectation.Everything explained and all questions answered to my fullest understanding.My new to go place go car issues.Thank you for making my day. More

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Advisor very attentive to my concerns, did not dismiss my concerns as unfounded, worked with me and tech to get to root cause of problem. Tech excellent, spent a lot of time working thru my description of th concerns as unfounded, worked with me and tech to get to root cause of problem. Tech excellent, spent a lot of time working thru my description of the problem to accurately diagnose then correctly remediate things for me. Lindsay and John are great, my go to for all I need. Kevin also a great help whenever Lindsay isn't around. Thank you for all your help. More

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Wonderful experience . Great service. Friendly staff.. I would recommend to friends and family. I will continue to use these services. Great service. Friendly staff.. I would recommend to friends and family. I will continue to use these services. More

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Always very professional and friendly. Always receive prompt service and answers for every question ins timely manner Always receive prompt service and answers for every question ins timely manner More

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No communication skills what so ever. Left multiple messages without hearing back. I was told car was ready and still had to wait on papwrwork that they said was done. Left multiple messages without hearing back. I was told car was ready and still had to wait on papwrwork that they said was done. More

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They are very polite and very helpful , asked if I needed a ride home, I would recommend them to anyone a ride home, I would recommend them to anyone More

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Trustworthy, to the point, dedicated honest pricey good people nice lots good employees exceptional service people nice lots good employees exceptional service More

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The ford service dept is very inconsistent with the communication. Some visits they communicate very well others it is non existent. My most recent service visit I got no updates except when I called communication. Some visits they communicate very well others it is non existent. My most recent service visit I got no updates except when I called for information which is unacceptable for a vehicle I purchased from #1 Cochran More

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Never been a Ford man but got a Maverick off of Cochran Natrona Heights. So far happy with every thing. Maverick, service, help. Been a good buying experience and happy with the service. Top notch people. Natrona Heights. So far happy with every thing. Maverick, service, help. Been a good buying experience and happy with the service. Top notch people. More

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Took truck in for my free inspection and they told me I needed an outer tire rod and a drag link for 1800$. Took it to my mechanic and it passed without needing any work. Another time I was told I needed r needed an outer tire rod and a drag link for 1800$. Took it to my mechanic and it passed without needing any work. Another time I was told I needed rear brakes and rotors. The brakes were low but the rotors were fine. When I called them out on it they stated they just automatically replace rotors when they change the brake pads. I’ll be done taking advantage of my “Free” inspection. More

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