Shauna Carnahan
Shauna Carnahan at #1 Cochran Ford of Allegheny Valley

Shauna Carnahan

Sales Consultant

#1 Cochran Ford of Allegheny Valley

110 Rte 908
Natrona Heights, PA 15065

4.2
8 Reviews
4.2

8 Reviews

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8 Reviews of Shauna Carnahan

March 28, 2026

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Employee Rating

Received text messages and would have preferred a call then the call was blocked as spam. They fixed the issue but sent me home with a hanging muffler and never mentioned plus they saw the door had issues More

by Soletm3684
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your experience with us- we are sorry to hear it did not meet our standards for excellence. While we're unable to look up your service records with the information in this review, we would like the opportunity to further investigate the work performed. Please give us a call directly at your earliest convenience so that we can discuss your concerns and work together to create a plan to move forward. We look forward to reaching a positive resolution together.

March 23, 2026

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Quick efficient and on time. These guys don't hide any cost and r very fair. More

by wags823
Service Price Transparency
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Recommend Dealer
Yes
Mar 28, 2026

#1 Cochran Ford of Allegheny Valley responded

It's our pleasure to help- we hope to see you again!

March 23, 2026

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Wonderful experience . Great service. Friendly staff.. I would recommend to friends and family. I will continue to use these services. More

by valsura118
Service Price Transparency
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Recommend Dealer
Yes
Mar 25, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for recommending us! We're happy to help, and look forward to seeing you again.

March 20, 2026

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Employee Rating

They didn’t put a screw on all the way which could had cause me in a car accident More

by sydneyfolks
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 25, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for bringing your experience to our attention- safety is our utmost priority. We would like the opportunity to review your repair and take the necessary action to resolve, but are unable to look up your repair order with the information provided here. Please give us a call directly or email us with details about your visit and best contact information at feedback@cochran.com. We look forward to reaching a resolution together.

March 03, 2026

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Gentlemen at the service desk come off a bit gruff and not overly communicative. My service work was nit done on time due to paperwork. I had to call the next day to see why I did not get a call More

by tjones
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for taking the time to share your feedback with us. We apologize for any delay, and will share your comments with our team for improvement. We hope for the opportunity to better serve you in the future.

February 22, 2026

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They are very polite and very helpful , asked if I needed a ride home, I would recommend them to anyone More

by Pam
Service Price Transparency
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Recommend Dealer
Yes
Feb 24, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for recommending us! We're happy to help, and look forward to seeing you again.

February 22, 2026

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Employee Rating

Great experience purchasing my Bronco Sport. Dalton was a pleasure to work with. Thanks Dalton. More

by kevdoggmt
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Feb 24, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for choosing to work with us! Wishing you many happy miles ahead in your new Bronco.

February 19, 2026

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Employee Rating

Trustworthy, to the point, dedicated honest pricey good people nice lots good employees exceptional service More

by doubledtaxidermy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 24, 2026

#1 Cochran Ford of Allegheny Valley responded

Thank you for the glowing review! We appreciate you making us your service home, and look forward to seeing you again.

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