Scott Fyvie | Page 9

I was happy with the salesman. What I was not happy about was the low trade-in value I initially got and having to question it in order to get it raised up. I also was not happy wi What I was not happy about was the low trade-in value I initially got and having to question it in order to get it raised up. I also was not happy with the price I initially got for a warranty which again when I questioned or denied the coverage, suddenly the price was reduced. This is what gives dealerships a bad name. I did not ask for the price of the vehicle to be lowered but I did expect the common courtesy of getting the highest trade-in value and not the attempts to get taken advantage of with the expectation that I may not know any better More

by CS Verified Customer Verified Customer

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This was my first time buying a vehicle from DeNooyer Chevrolet. It was very nice experience. A friendly and helpful staff from start to finish. Chevrolet. It was very nice experience. A friendly and helpful staff from start to finish. More

by hap9541 Verified Customer Verified Customer

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Unfortunately, this was my worst car buying experience and it still isn’t over. I came into DeNooyer looking to buy a vehicle. My sales rep had to order one from another dealership, and I ended up having and it still isn’t over. I came into DeNooyer looking to buy a vehicle. My sales rep had to order one from another dealership, and I ended up having to order rims because there wasn’t an exact vehicle that I wanted. Every time I would call or text my sales rep, I wouldn’t get a response back till the next day or no response at all. I need the rims put on my truck quickly since I was leaving town for a new job (which the salesman knew). When the rims did finally come in, I only knew because I was proactive and called the parts department to schedule an appointment. My sales rep didn’t respond to my calls until the day after I got the rims installed. I bought a 2024 high country, which is Chevy’s top of the line pickup, four days after I bought the truck, I noticed there was a problem with the grill/bumper not lining up correctly. Again I called my sales rep with no response so I went to Denooyers autobody location and it was not able to fixed same day. I have tried calling the autobody shop multiple times with now answer or response to my messages. Now it’s 4 weeks past my original purchase date, and I finally have an appointment to get the grill fixed on a brand new 70K truck. If I knew I could get all my money back, I would return the vehicle and go back to Ram. I love the truck, but dealing with DeNooyer has left an awful feeling in my stomach. More

by zachary.robertson1988 Verified Customer Verified Customer

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A very easy comfortable experience. So glad I decided on your dealership. Thank you for everything. So glad I decided on your dealership. Thank you for everything. More

by dzumbo13 Verified Customer Verified Customer

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Scott was very good at every thing. as were all of the people we worked with. as were all of the people we worked with. More

by repsimpson Verified Customer Verified Customer

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They were great until they got there deposit! ! I had an appointment to pick up my new truck and when i got there no one seemed to care that i was there!! Finance guy “Mike” is your best friend un ! I had an appointment to pick up my new truck and when i got there no one seemed to care that i was there!! Finance guy “Mike” is your best friend until you tell him you’re not interested in an extended warranty then his attitude changes quickly towards you!! I bought quite a few new vehicles and it happens all the time!! I get treated better at Home Depot buying lumber. More

by pjptown Verified Customer Verified Customer

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The pros at Denooyer handled my sale with the rare combination of speed and integrity. combination of speed and integrity. More

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Outstanding customer service. Entire process was quick, efficient and simple. Staff were friendly, helpful and patient. Entire process was quick, efficient and simple. Staff were friendly, helpful and patient. More

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Everything went as planned and even though it took time to find the truck the experience was as hoped to find the truck the experience was as hoped More

by rick.sayers Verified Customer Verified Customer

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Very good . The group did a very nice job in all aspects of the transaction The group did a very nice job in all aspects of the transaction More

by joseph.quillinan Verified Customer Verified Customer

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