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Scott Gately
Scott Gately | Page 55
Client Advisor
BMW of West Chester
1275 Wilmington Pike
West Chester, PA 19382
722 Reviews
Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!
Read moreDealership Experience
16 yrs, 11 mos
Industry Experience
16 yrs, 11 mos
Specialties & Trainings
BMW Profile in Achievement Recipient Platinum 2024
BMW Victory Lap National Recipient 2024
BMW Profiles in Achievement Recipient Platinum 2023
BMW Profiles in Achievement Recipient Gold 2018
BMW Profiles in Achievement Recipient Silver 2017
BMW Profiles in Achievement Recipient Gold 2016
BMW Profiles in Achievement Recipient Bronze 2015
BMW Profiles in Achievement Recipient Gold 2014
BMW Profiles in Achievement Recipient Silver 2013
BMW Profiles in Achievement Recipient Silver 2012
BMW Profiles in Achievement Recipient Platinum 2022
BMW Profiles in Achievement Recipient Gold 2020
BMW Profiles in Achievement Recipient Gold 2019
BMW Profiles in Achievement Recipient Platinum 2021
722 Reviews
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722 Reviews of Scott Gately
September 10, 2020
Scott Gately was highly responsive and no nonsense in his communication. He was forthright and transparent regarding the financial aspects of our exchange. That he is a genuinely nice guy who clearly loves h communication. He was forthright and transparent regarding the financial aspects of our exchange. That he is a genuinely nice guy who clearly loves his job will go a long way to exonerating the stereotype of the car salesman. There are 2 BMW dealerships closer to my home. The ease and trust he instilled was like no other experience I’ve had. (Bought my previous 3 BMWs elsewhere.) I would highly recommend Otto’s because of Scott. More
by FancyPants
Other Employees Tagged: Jeff the leather guy
September 09, 2020
From initial contact through the delivery, Scott was polite, prompt, took the time to answer questions and delivery exceeded our expectations. Much appreciated. Otto’s is a well oiled machine with Scot polite, prompt, took the time to answer questions and delivery exceeded our expectations. Much appreciated. Otto’s is a well oiled machine with Scott and his team assisting! More
by Al and Tina Cortese
Other Employees Tagged: Elias Randall
September 08, 2020
My first BMW and I will be back. Scott was polite, informative and accommodated all our requests. Financing options were quickly and clearly displayed. My purchase was fast, smooth and easy. informative and accommodated all our requests. Financing options were quickly and clearly displayed. My purchase was fast, smooth and easy. More
by Fe2del
September 05, 2020
Our relationship with Otto's started off great, by email. Scott seemed enthused, helpful, and interested in our business. Alas, there was no follow-up. After waiting a couple of days for a reply to our last Scott seemed enthused, helpful, and interested in our business. Alas, there was no follow-up. After waiting a couple of days for a reply to our last email, we never heard back. We found and purchased an even nicer car closer to home from another dealer. More
by bngalvin2
September 01, 2020
Scott is great! He made the whole experience easy and enjoyable. He was honest, responsive and a pleasure to work with. Scott is so knowledgeable and friendly. He patiently answered all of our questions enjoyable. He was honest, responsive and a pleasure to work with. Scott is so knowledgeable and friendly. He patiently answered all of our questions and detailed our options, so that we could could make the best choice for us. Great customer service from everyone. One of the best car buying experiences ever. Thanks, Scott, Michael and Otto's! More
by Kris and Bob Batley
August 31, 2020
Scott and the team at Otto’s were Quick, Efficient and accommodating to my busy schedule. Scott returned text message and provided great customer service through to entire process accommodating to my busy schedule. Scott returned text message and provided great customer service through to entire process More
by Hamillm
August 31, 2020
I’ve been buying or leasing vehicles for over 35 years and working with Scott, and the folks at Otto’s, rank at the very top of the list! His exceptional level of customer service is unsurpassed - even wh and working with Scott, and the folks at Otto’s, rank at the very top of the list! His exceptional level of customer service is unsurpassed - even while on vacation. And Dan Stangl stepped in admirably to help fill in the gaps and didn’t miss a beat! More
by MRH411
Other Employees Tagged: Dan Stangl
August 31, 2020
Scott is upbeat and informative. He is to the point which is very much appreciated. He understands the product extremely well. He is one of the best sales associates I have dealt with. Only downsid which is very much appreciated. He understands the product extremely well. He is one of the best sales associates I have dealt with. Only downside is that he is very busy but of course that is because he is so good. More
by Tony
Other Employees Tagged: Brian DiPaolo, Elias Randall, Dan Stangl
August 25, 2020
We’ve purchased two vehicles from Scott at Otto’s BMW. Scott is a pleasure to work with, and the dealership experience is second to none. Both Scott and Otto’s always go above and beyond to make the purch Scott is a pleasure to work with, and the dealership experience is second to none. Both Scott and Otto’s always go above and beyond to make the purchase experience a pleasant and satisfying one. More
by Erik_heine
Other Employees Tagged: Wilmer Rodriguez
August 18, 2020
I really didn’t know much about the dealership before and I’ve never owned a BMW, but I was impressed with the facility, the people who work there and of course the car! and I’ve never owned a BMW, but I was impressed with the facility, the people who work there and of course the car! More
by Kihgakuu
Other Employees Tagged: Elias Randall
