Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 63

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
729 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

17 yrs, 1 mo

Industry Experience

17 yrs, 1 mo

Specialties & Trainings

BMW Profiles in Achievement Recipient Platinum 2025

BMW President's Club Platinum 2025

View more specialties & trainings
5.0

729 Reviews

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729 Reviews of Scott Gately

August 18, 2019

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Employee Rating

First timw BMW owner My salesman (Scott) was very courteous and straight forward through the whole process. He allowed us to test drive the 2 cars that interested us (SUV More

by mjkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

BMW of West Chester responded

Thank for your wonderful compliments for Scott in facilitating your recent purchase. Congratulations on your new 340xi and welcome to the Otto's BMW family!

August 18, 2019

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Internet Purchase I recently purchased a fully loaded X5 from Otto's. I am located out of state and about 3 hours away, so I conducted the purchase over the internet. I More

by lanugo789
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Menda BMW Genius

Aug 19, 2019

BMW of West Chester responded

Excellent! We're happy to hear Scott was able to effectively assist you in making your purchase online with confidence and made your 3 hours of travel worthwhile. Thanks again for choosing Otto's

August 15, 2019

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Car shopping made easy. Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I More

by amllew2
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Lilly, Ethan Lilly

Aug 16, 2019

BMW of West Chester responded

Outstanding! We're delighted to hear Scott made purchasing your BMW the easy experience it should be. Welcome to the Otto's BMW family!

August 09, 2019

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Strongly recommend Scott Gately! Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conve More

by nicolson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2019

BMW of West Chester responded

Thank you for your wonderful endorsement of the service delivered by Scott and thank you for choosing Otto's!

July 23, 2019

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The best experience ever! Scott was amazing, the process was short and sweet but yet very informative. I talked me through every step and was very clear in letting me know what More

by blairjones525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

BMW of West Chester responded

Thank you for your complimentary words for the efficiency and knowledge Scott brought to your purchase experience. We appreciate your business.

July 15, 2019

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Extraordinary Experience This was my first time at Otto’s and I would like to commend their professionalism and plethora of knowledge on the product. I’ve never felt more conf More

by JennyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2019

BMW of West Chester responded

Your confidence in your purchase is is the key to your overall satisfaction. We're so pleased to hear Scott and our team delivered that experience for you. Thank you for choosing Otto's.

July 12, 2019

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Excellent service ever received at a car dealership!!! You know how a car dealership can get you at times. But this has to be the smoothest purchase of my brand new BMW ever. Scott G. was my salesman and h More

by Bimmerfrenzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raheem Barnett

Jul 12, 2019

BMW of West Chester responded

Thank you for the wonderful endorsement of the purchase experience crafted by Scott. We are thrilled to hear you were so pleased. Thanks again for choosing Otto's BMW!

July 11, 2019

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Another Great Experience Just leased my 4th BMW from Otto's, working with Scott. Working with Scott was the most efficient, low stress experience. Even though I live in Philly More

by mark.j.lowrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2019

BMW of West Chester responded

We're delighted to hear you have enjoyed working with Scott. Purchasing your new BMW should be easy and efficient. Thanks again for choosing Otto's.

July 10, 2019

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Scott is the best! This was the best car buying experience I’ve ever had! This was the quickest and most efficient process I’ve ever encountered. Scott was great, educat More

by KOuten15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

BMW of West Chester responded

Thank you for your wonderful recognition for Scott for the sales experience he facilitated for you. It will be our pleasure to pass along your kind words. Thanks again for choosing Otto's.

July 09, 2019

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Employee Rating

Amazing and efficient servixe We have been going to Ottos BMW for the last 7-8 years. We were given Scott’s reference by a dear friend and changed from our local bmw dealership dow More

by sheenasingh70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 10, 2019

BMW of West Chester responded

Your long time satisfaction is great compliment for Scott and our team. Thank you for being loyal members of the Otto's BMW family.

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