Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 62

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
722 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

16 yrs, 11 mos

Industry Experience

16 yrs, 11 mos

Specialties & Trainings

BMW Profile in Achievement Recipient Platinum 2024

BMW Victory Lap National Recipient 2024

View more specialties & trainings
5.0

722 Reviews

Write a Review

722 Reviews of Scott Gately

September 03, 2019

Dealership Rating
Employee Rating

Kind help from Scott Gately Scott is quite a kind guy. He replies quite fast even it is not in work hour. He patiently takes me to check every part of the car. More

by Benny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 03, 2019

BMW of West Chester responded

Thank you for recognizing the efforts of Scott on your recent purchase and thank you for choosing Otto's BMW!

August 21, 2019

Dealership Rating
Employee Rating

Top Notch Experience Scott was truly a pleasure to work with when buying a car. He is courteous, professional and interested in you as an individual. I can honestly say More

by MNS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 21, 2019

BMW of West Chester responded

Thank you for your fantastic endorsement of the sales experience delivered by Scott and thank you for choosing Otto's BMW!

August 20, 2019

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Employee Rating

Internet Purchase I recently purchased a pre owned X5 from Otto's. The entire car buying process was made so easy, Otto's is extremely professional, courteous, honest More

by K. WARNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 20, 2019

BMW of West Chester responded

We're so pleased to hear Scott delivered the perfect experience for you. Welcome to the Otto's BMW family!

August 18, 2019

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Employee Rating

First timw BMW owner My salesman (Scott) was very courteous and straight forward through the whole process. He allowed us to test drive the 2 cars that interested us (SUV More

by mjkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 19, 2019

BMW of West Chester responded

Thank for your wonderful compliments for Scott in facilitating your recent purchase. Congratulations on your new 340xi and welcome to the Otto's BMW family!

August 18, 2019

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Internet Purchase I recently purchased a fully loaded X5 from Otto's. I am located out of state and about 3 hours away, so I conducted the purchase over the internet. I More

by lanugo789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Menda BMW Genius

Aug 19, 2019

BMW of West Chester responded

Excellent! We're happy to hear Scott was able to effectively assist you in making your purchase online with confidence and made your 3 hours of travel worthwhile. Thanks again for choosing Otto's

August 15, 2019

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Employee Rating

Car shopping made easy. Shopping for new cars is not something I enjoy. However, Scott Gately made the experience painless. This was by far the best car buying experience I More

by amllew2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ethan Lilly, Ethan Lilly

Aug 16, 2019

BMW of West Chester responded

Outstanding! We're delighted to hear Scott made purchasing your BMW the easy experience it should be. Welcome to the Otto's BMW family!

August 09, 2019

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Employee Rating

Strongly recommend Scott Gately! Scott Gately is the epitome of professionalism and fair dealing. His commitment to the highest level of service was unmistakable from our first conve More

by nicolson0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 12, 2019

BMW of West Chester responded

Thank you for your wonderful endorsement of the service delivered by Scott and thank you for choosing Otto's!

July 23, 2019

Dealership Rating
Employee Rating

The best experience ever! Scott was amazing, the process was short and sweet but yet very informative. I talked me through every step and was very clear in letting me know what More

by blairjones525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 24, 2019

BMW of West Chester responded

Thank you for your complimentary words for the efficiency and knowledge Scott brought to your purchase experience. We appreciate your business.

July 15, 2019

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Employee Rating

Extraordinary Experience This was my first time at Otto’s and I would like to commend their professionalism and plethora of knowledge on the product. I’ve never felt more conf More

by JennyB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 16, 2019

BMW of West Chester responded

Your confidence in your purchase is is the key to your overall satisfaction. We're so pleased to hear Scott and our team delivered that experience for you. Thank you for choosing Otto's.

July 12, 2019

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Employee Rating

Excellent service ever received at a car dealership!!! You know how a car dealership can get you at times. But this has to be the smoothest purchase of my brand new BMW ever. Scott G. was my salesman and h More

by Bimmerfrenzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Raheem Barnett

Jul 12, 2019

BMW of West Chester responded

Thank you for the wonderful endorsement of the purchase experience crafted by Scott. We are thrilled to hear you were so pleased. Thanks again for choosing Otto's BMW!

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