Scott Gately | Page 64

The Start of Something Good I have purchased more cars than I care to admit. I always enjoy researching which vehicle(s) I might be interested in but dreaded the car-buying expe I have purchased more cars than I care to admit. I always enjoy researching which vehicle(s) I might be interested in but dreaded the car-buying experience. From the moment I stepped into Otto's showroom and met Scott, I was immediately put at ease. Scott is a very personable and respectful salesman. He was truly interested in helping my wife and I learn more about the car we were interested in. Scott was very informative during our drive and before I knew it, I felt like I was talking to an old friend who was there to help me make a decision, not sell me a car. Upon our return from the test drive, Scott let my wife and I decide our next steps and never pressured us to start talking numbers (although that's exactly what my wife and I wanted to do!). The buying process was just as easy as the rest of our visit! There were no "typical" games played, no painful negotiating....just a fair price for both sides on the first try! After we agreed to terms, Scott was very communicative while the car was prepped for delivery and ensured we were delighted with the entire experience. Thoughout all of my previous car purchases, I have NEVER experienced such a pleasant experience! It might be a while before I need a new car but when I do, you can bet I'll start with Scott at Otto's when I do! More

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I didn’t know what was possible until I found it! After a year of looking for THE car - I found it at Otto’s. Being someone who needed lots of questions answered, an unpressured environment and people After a year of looking for THE car - I found it at Otto’s. Being someone who needed lots of questions answered, an unpressured environment and people with true knowledge/love of their cars, I had a number of other dealership experiences that fell short. As I take my first drive home in my new ‘purple’ BMW, I feel as if I’ve entered an entirely new galaxy filled with awesome tech, a beautiful car, a truly engaging driving experience and people who know why they work where they work. I feel so very excited. Special thanks to Scott Gately (a true professional who cares) for making my buying experience easy, stress-free and cooperative and to Brian Menda for lending his BMW genius and calm teaching style to my learning process - my purple interior lights are the bomb! They saved the reveal for exactly the right moment - for maximum delight! Thank you, thank you - I may never be the same person after owning my BMW and getting to work with the team at Otto’s. More

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Car Shopping made easy Never have I had such an easy time buying a car. Scott got me exactly what I wanted and I was in and out so quickly. Would definitely recommend both Never have I had such an easy time buying a car. Scott got me exactly what I wanted and I was in and out so quickly. Would definitely recommend both him & this dealership if your in the market for a new car. More

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Great to deal with Everything was smooth and reasonable. No time wasted when dealing with Scott. Was able to finalize a great deal right away. I highly recommend them. Everything was smooth and reasonable. No time wasted when dealing with Scott. Was able to finalize a great deal right away. I highly recommend them. More

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The best experience from Start to End Scott worked above and beyond and exceeded all my expectations. He did the entire purchased/transaction on phone and e-mails. I felt very comfortable Scott worked above and beyond and exceeded all my expectations. He did the entire purchased/transaction on phone and e-mails. I felt very comfortable with Scott and drove all the way from NYC to West Chester PA to trade-in and purchased certified pre-owned car. Scott is the pleasure to with with. More

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Grateful Customer I’m so grateful to have connected with Scott from Otto’s BMW. I’m a divorced “mature” woman from Idaho and was skeptical about purchasing a car via th I’m so grateful to have connected with Scott from Otto’s BMW. I’m a divorced “mature” woman from Idaho and was skeptical about purchasing a car via the internet. Scott was patient and never condescending which can happen to people of my demographic. He responded to my questions in a timely manner even after the sale and was able to help me feel more confident in purchasing a car in this manner that was new to me. He knows what he is doing and made the process as pleasant as possible. I would definitely recommend Scott and appreciated the attention he gave to me. Thank you Scott! More

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Pleasureable Experience We found our salesperson, Scott Gately, to be a pleasant, knowledgeable,and efficient person. He took us through the ordering process step by step ex We found our salesperson, Scott Gately, to be a pleasant, knowledgeable,and efficient person. He took us through the ordering process step by step explaining each of the options available. He asked probing questions about our driving experiences and our wants, and then made recommendations s to the options we were considering. Scott took much time, or rather, we took much of his time ,with a number of phone calls and emails, answering in a pleasant and thorough manner. Having gone through many"delivery sessions" in the past Scott made this one quick, efficient, and friendly. More

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Scott was a pleasure to work with I am typically not a fan of dealing with dealers, but Scott made the entire process as painless as possible. I am an out of state customer which some I am typically not a fan of dealing with dealers, but Scott made the entire process as painless as possible. I am an out of state customer which some would think would complicate things, but the entire process was seamless and surpassed my expectations. More

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Excellent service, highly recommended First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and rec First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and receives our highest recommendation. Scott provided the highest level of professionalism and made our experience simple and smooth. More

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Scott was awesome! Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a visit to any prospective buyer. More

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