Scott Gately | Page 65

The best experience from Start to End Scott worked above and beyond and exceeded all my expectations. He did the entire purchased/transaction on phone and e-mails. I felt very comfortable Scott worked above and beyond and exceeded all my expectations. He did the entire purchased/transaction on phone and e-mails. I felt very comfortable with Scott and drove all the way from NYC to West Chester PA to trade-in and purchased certified pre-owned car. Scott is the pleasure to with with. More

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Grateful Customer I’m so grateful to have connected with Scott from Otto’s BMW. I’m a divorced “mature” woman from Idaho and was skeptical about purchasing a car via th I’m so grateful to have connected with Scott from Otto’s BMW. I’m a divorced “mature” woman from Idaho and was skeptical about purchasing a car via the internet. Scott was patient and never condescending which can happen to people of my demographic. He responded to my questions in a timely manner even after the sale and was able to help me feel more confident in purchasing a car in this manner that was new to me. He knows what he is doing and made the process as pleasant as possible. I would definitely recommend Scott and appreciated the attention he gave to me. Thank you Scott! More

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Pleasureable Experience We found our salesperson, Scott Gately, to be a pleasant, knowledgeable,and efficient person. He took us through the ordering process step by step ex We found our salesperson, Scott Gately, to be a pleasant, knowledgeable,and efficient person. He took us through the ordering process step by step explaining each of the options available. He asked probing questions about our driving experiences and our wants, and then made recommendations s to the options we were considering. Scott took much time, or rather, we took much of his time ,with a number of phone calls and emails, answering in a pleasant and thorough manner. Having gone through many"delivery sessions" in the past Scott made this one quick, efficient, and friendly. More

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Scott was a pleasure to work with I am typically not a fan of dealing with dealers, but Scott made the entire process as painless as possible. I am an out of state customer which some I am typically not a fan of dealing with dealers, but Scott made the entire process as painless as possible. I am an out of state customer which some would think would complicate things, but the entire process was seamless and surpassed my expectations. More

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Excellent service, highly recommended First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and rec First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and receives our highest recommendation. Scott provided the highest level of professionalism and made our experience simple and smooth. More

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Scott was awesome! Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a visit to any prospective buyer. More

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Changing the Unpleasant to Pleasant! This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was terrific from order to delivery. He was professional and responsive and ended up making the experience positive, fun and pleasant. Thanks Otto's and thank you Scott! More

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Awesome experience! From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you h From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you have a wonderful experience. From the test drive to the people in the business office the experience was professional and geared towards the ultimate customer experience. My salesperson Scott was friendly, professional AND he listened to what I had to say!!! Highly recommend!!! Kim More

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Great experience Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowl Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowledge of the product was stellar and the transaction was seamless. I would recommend Otto’s and Scott without reservation. More

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Best car buying experience I’ve ever had This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with us, no pressure, and gave us our deal in writing. We were very impressed that Scott handled everything ands did not have to run back and forth to a manager or finance person. We’re are truly pleased with all aspects handled by Scott. More

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