Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 66

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
716 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

BMW Profile in Achievement Recipient Platinum 2024

BMW Victory Lap National Recipient 2024

View more specialties & trainings
5.0

716 Reviews

Write a Review

716 Reviews of Scott Gately

February 25, 2019

Dealership Rating
Employee Rating

Scott and the crew are extremely attentive, great experience This lifelong VW/Audi driver wanted to try something new, and on the advice of a friend, I went to Otto's. Scott Gately, Brian, and the rest of the em More

by Vanilla3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Menda

Feb 26, 2019

BMW of West Chester responded

Welcome to the Otto's BMW family. We're delighted to hear that Scott, Brian and rest of our team was able to deliver the perfect experience for you.

February 19, 2019

Dealership Rating
Employee Rating

Scott was terrific! We purchased our second BMW from Scott because he was honest, straightforward and efficient! Will return whenever we need another vehicle. Scott rea More

by leahts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 19, 2019

BMW of West Chester responded

Excellent! That's the Otto's BMW way of doing business. Thank you for you kind words for Scott for facilitating your 2nd purchase with us.

February 14, 2019

Dealership Rating
Employee Rating

Excellent My first time dealing with Otto's. First class dealership. Scott was friendly and very knowledgeable. He makes the car buying experience hassle fre More

by BMW
Recommend Dealer
Yes

Other Employees Tagged: Raheem Barnett

Feb 15, 2019

BMW of West Chester responded

Thank you for your endorsement of Scott for the buying experience he provided to you. Welcome to the Otto's BMW family.

February 12, 2019

Dealership Rating
Employee Rating

Pleasant experience! No sales pressure! Scott was very friendly and great to work with. Everyone was very courteous. We bought a used vehicle and they did a great job deta More

by 2500 Truck
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2019

BMW of West Chester responded

Thank you for recognizing Scott for delivering a pleasant experience. We look forward to working with you again in the future. Thanks again for choosing Otto's.

February 11, 2019

Dealership Rating

Worth the drive I drove 150+ miles to get to the dealership so I didn't want any unexpected surprises when I got there. There were none and Scott was accommodatin More

by M235 Owner
Recommend Dealer
Yes
Feb 12, 2019

BMW of West Chester responded

Excellent! Happy to hear Scott made the distance you traveled worth the trip. Thank you for choosing Otto's.

February 07, 2019

Dealership Rating
Employee Rating

Fantastic service and super nice team. I enjoyed the experience. I will definitely be back. Scott is the consummate professional. The entire experience was positive. They did a great jo More

by Miccacorra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2019

BMW of West Chester responded

Thank you for recognizing Scott and his ability to provide a excellent experience for you. Thank you for choosing Otto's.

January 23, 2019

Dealership Rating
Employee Rating

Great experience with Scott This was my first time buying a car and Scott could not have made it more pleasant or any easier. He was extremely helpful, always answered my questio More

by Quinceton94!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 23, 2019

BMW of West Chester responded

It is truly gratifying to hear Scott facilitated a pleasant first car buying experience for you. Welcome to the Otto's BMW family!

January 16, 2019

Dealership Rating
Employee Rating

Awesome experience From the moment you open the door, the team at Otto's is welcoming and engaging! The customer service is friendly, helpful, and informative without e More

by phxdelta
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian - Genius

Jan 16, 2019

BMW of West Chester responded

Thank you for recognizing Scott and our Genius team. We're delighted to hear you were so pleased. Welcome to the Otto's family.

January 05, 2019

Dealership Rating
Employee Rating

Great Experience! Scott Gately has been an absolute pleasure to work with. Extremely knowledgeable, professional, efficient. Scott helped me 3 years go with my first More

by rosecmlee
Recommend Dealer
Yes
Jan 07, 2019

BMW of West Chester responded

Great to hear Scott was able to once again deliver an excellent experience for you. We're delighted to hear you were so pleased.

December 17, 2018

Dealership Rating
Employee Rating

Experience, product, and price were spot on I visited three BMW dealerships. Otto's was able to provide near exactly what we were looking for. Scott was very helpful with the questions I came p More

by Dinky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Dec 31, 2018

BMW of West Chester responded

Outstanding! We're so pleased to hear the Otto's team was able to deliver the BMW you were looking for along with an easy and efficient delivery. Thanks again for choosing Otto's BMW.

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