Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 66

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
729 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

17 yrs, 1 mo

Industry Experience

17 yrs, 1 mo

Specialties & Trainings

BMW Profiles in Achievement Recipient Platinum 2025

BMW President's Club Platinum 2025

View more specialties & trainings
5.0

729 Reviews

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729 Reviews of Scott Gately

April 27, 2019

Dealership Rating
Employee Rating

Scott was a pleasure to work with I am typically not a fan of dealing with dealers, but Scott made the entire process as painless as possible. I am an out of state customer which some More

by KirkRiollano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

BMW of West Chester responded

Buying a BMW should be an enjoyable experience. We're delighted to hear that Scott was able to accomplish that on your behalf. Thank you for choosing Otto's BMW.

April 26, 2019

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Employee Rating

Excellent service, highly recommended First time purchasing a BMW and my wife and I could not be more pleased. Truly the ultimate driving machine. Our experience at Ottos was great and rec More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 29, 2019

BMW of West Chester responded

Thank you for you wonderful compliments for the purchase experience delivered by Scott and welcome to the Otto's BMW family.

April 25, 2019

Dealership Rating
Employee Rating

Scott was awesome! Scott was incredibly easy to deal with. Worked very hard to help facilitate the purchase especially with my busy schedule. I would highly recommend a More

by ogupta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wilmer Rodriguez

Apr 25, 2019

BMW of West Chester responded

We're happy to hear Scott was able to pull all the details together for an efficient purchase experience. Thank you for choosing Otto's.

April 16, 2019

Dealership Rating
Employee Rating

Changing the Unpleasant to Pleasant! This is my second vehicle from Otto's and first experience with Scott Gately. While purchasing a car can often be unpleasant, dealing with Scott was More

by Happy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 17, 2019

BMW of West Chester responded

Making your purchase experience a positive one is our goal every day. Great to hear Scott was able to make it so for you. Thanks again for choosing Otto's.

April 11, 2019

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Employee Rating

Awesome experience! From the moment one walks into Otto’s BMW it feels like entering an old friend’s home. Everyone is welcoming and genuinely interested in helping you h More

by Kjarm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 12, 2019

BMW of West Chester responded

Outstanding! We're happy to hear Scott and our team delivered on the experience we strive for every day. Enjoy the spring driving season.

April 10, 2019

Dealership Rating
Employee Rating

Great experience Had the pleasure of working with Scott recently. Very informative and got me answers to my questions in a timely manner. During delivery, his knowl More

by Jeff M.
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 11, 2019

BMW of West Chester responded

That is our goal for you every time here at Otto's. Thank you for your terrific compliments for Scott in delivering a great experience!

April 09, 2019

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Employee Rating

Best car buying experience I’ve ever had This was the best car buying experience I have ever had. Scott did a fantastic job of familiarizing us with the vehicle, showed extreme patience with More

by heddy2145
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian the genius was extremely helpful and knowledgeable and patient with us

Apr 10, 2019

BMW of West Chester responded

It is gratifying to hear Scott delivered smooth and easy purchase experience for you. Thank you for choosing Otto's BMW!

March 28, 2019

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Employee Rating

My Unicorn After searching for months, I finally found my "unicorn" at Otto's. I wanted a six speed coupe with a heated steering wheel and when one turned up 15 More

by Una the Unicorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Menda

Mar 29, 2019

BMW of West Chester responded

Outstanding! We're so pleased to hear Scott was able to make the distance you traveled so worthwhile! Enjoy the spring driving season!

March 25, 2019

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Employee Rating

Professional and Easy Scott Gately was extremely helpful in my car buying experience. He was professional, easy to communicate with, and made the experience painless. I got More

by Andrewcarlino1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 26, 2019

BMW of West Chester responded

We're so pleased to hear Scott was able deliver that right buying experience for you. Thank you for choosing Otto's BMW.

March 24, 2019

Dealership Rating
Employee Rating

First class service for a first class dealership. My experience at Otto’s BMW is how everyone wants there car buying experience to be. Smooth, easy, and no hidden gimmicks. Would recommend to everyone More

by Brai86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 25, 2019

BMW of West Chester responded

We're delighted to hear you were so pleased. Thank you for choosing Otto's BMW!

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