Scott Gately
Scott Gately at BMW of West Chester

Scott Gately | Page 67

Client Advisor

BMW of West Chester

1275 Wilmington Pike
West Chester, PA 19382

Contact Me
5.0
716 Reviews

Having grown up in North Jersey, I went off to college and completed my Business Management Degree in 2006 from Lock Haven University. My upbringing has given me a natural ability to connect with our customers, especially those who share a passion for BMWs. My objective is to make the entire process enjoyable, ensuring that it is not only a pleasant buying experience but also an exceptional ownership journey. By eliminating any sense of typical car buying, I strive to create an atmosphere where purchasing a BMW is fun and leaves a lasting impression. This role allows me to be rewarded for my hard work while still having quality time with my family. Unlike Managing Enterprise Rental locations, where I often encountered people on their worst days, this position offers the opposite: clients visit me because they genuinely desire a BMW, making it a truly great day for them, and me!

Dealership Experience

16 yrs, 8 mos

Industry Experience

16 yrs, 8 mos

Specialties & Trainings

BMW Profile in Achievement Recipient Platinum 2024

BMW Victory Lap National Recipient 2024

View more specialties & trainings
5.0

716 Reviews

Write a Review

716 Reviews of Scott Gately

December 17, 2018

Dealership Rating
Employee Rating

Scott Gately was wonderful at Otto’s BMW! Scott Gately made buying my car fun and exciting. This is the 2nd car I bought from him and I would do it again someday! I’m always so satisfied with More

by Carcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Adinolfi

Dec 17, 2018

BMW of West Chester responded

Outstanding! Thank you for your recognition of Scott and Frank. It is a team effort here at Otto's BMW!

December 17, 2018

Dealership Rating
Employee Rating

Great car buying experience! This is our second time buying from Scott at Otto’s and both times have been great. Super easy. No haggling and no hidden fees and no “talking with th More

by jonsalvin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

BMW of West Chester responded

Thank you for your confidence in the experience delivered by Scott once again and thank you for being a valued member of the Otto's BMW family.

December 15, 2018

Dealership Rating
Employee Rating

Pre-owned vehicle purchase experience Great dealership and Scott Gately is the best! His follow-up is always timely and his expertise is unmatchable. Always a pleasure working with him a More

by BMW Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

BMW of West Chester responded

Thank you for your wonderful compliments for Scott. We're delighted to hear you were so pleased. Thanks again for choosing Otto's.

December 14, 2018

Dealership Rating
Employee Rating

Awesome Dealership & Sales personnel I attended the special event yesterday, since I am now a three-peat customer. I have purchased 3 vehicles from Scott Gately, and each experience has More

by Karen B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Menda

Dec 17, 2018

BMW of West Chester responded

Excellent! We truly appreciate the extra distance your travel to do business with us here at Otto's. Thank you for your kinds words for both Scott and Brian. It is a team effort here at Otto's.

December 14, 2018

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Employee Rating

Otto’s BMW and Scott Gately My second BMW acquisition w/Scott & Otto’s in the past month. Scott is the best- extremely professional, hardworking and always goes the extra mile. T More

by MarkCav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 17, 2018

BMW of West Chester responded

Thank you for your confidence in Scott and Otto's BMW! Your satisfaction is our first concern.

December 08, 2018

Dealership Rating
Employee Rating

Best BMW Sales Rep Scott Gately makes buying a BMW effortless. Extremely patient, knowledgeable and readily available to address every concern you may have. We had been More

by Sirbgyak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 10, 2018

BMW of West Chester responded

Outstanding! We're so pleased to hear Scott successfully concluded your long time search in way that worked best for you. Welcome to the Otto's BMW family!

December 06, 2018

Dealership Rating
Employee Rating

Sales and Service Scott Gately was very personable and caring and made the sales process efficient and effortless. He went above and beyond any sales person we've ever More

by PHagialas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bill Cosenza

Dec 06, 2018

BMW of West Chester responded

Thank you for your terrific compliments for the way Scott handled your purchase. We look forward to a full resolution of the noise you observed.. Your complete satisfaction is our first concern here at Otto's.

November 28, 2018

Dealership Rating

1st time BMW owner - Great buying experience at Otto's! This is my 1st time purchasing a BMW and I couldn't have asked for a better person to guide me through the process than Scott Gately. Scott patiently More

by Dave B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

BMW of West Chester responded

It is truly gratifying to hear Scott was able to facilitate just the right experience for your first BMW purchase. We are delighted to welcome you to the Otto's BMW family.

November 28, 2018

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Employee Rating

Otto’s BMW and Scott Gately My CA Scott Gately is just awesome to deal with- extremely professional, courteous, and fair. Always an awesome experience! My 2nd BMW arriving in D More

by MarkCav
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 28, 2018

BMW of West Chester responded

Excellent! We're happy to hear Scott has provided a great experience for you. Thanks again for choosing Otto's.

November 18, 2018

Dealership Rating
Employee Rating

Otto (and Scott) Saved the Day After being in a major car crash, my nerves were a bit high for having to start all over again— with purchasing a vehicle. My Client Advisor, Scott, w More

by LChambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 19, 2018

BMW of West Chester responded

So sorry to hear about your crash. It is gratifying to hear that Scott was able help get you through a difficult time and into you new BMW. Best wishes for a wonderful Thanksgiving!

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