Scott Gately | Page 68

Best BMW Sales Rep Scott Gately makes buying a BMW effortless. Extremely patient, knowledgeable and readily available to address every concern you may have. We had been Scott Gately makes buying a BMW effortless. Extremely patient, knowledgeable and readily available to address every concern you may have. We had been on the market for almost a year but could not find the right vehicle or right dealership. A chance encounter with Scott is all we needed. In a short period after a test drive, him answering questions about the vehicle and fashion - (shoes) our minds were up. We were enamored by his non pushy attitude (unlike some other places we had visited) making us feel like we had been friends for a long time. Even after the purchase, he’s been great emailing or calling to address all our concerns. More

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Sales and Service Scott Gately was very personable and caring and made the sales process efficient and effortless. He went above and beyond any sales person we've ever Scott Gately was very personable and caring and made the sales process efficient and effortless. He went above and beyond any sales person we've ever encountered. He took ownership after the purchase and made sure that we were consistently satisfied especially with the trunk noise we experienced during our test drive and after the purchase. Although the problem is not yet fixed both Scott and Bill at service treated us like you would be expected to be treated purchasing this caliber of vehicle and is seeing the issue through. More

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1st time BMW owner - Great buying experience at Otto's! This is my 1st time purchasing a BMW and I couldn't have asked for a better person to guide me through the process than Scott Gately. Scott patiently This is my 1st time purchasing a BMW and I couldn't have asked for a better person to guide me through the process than Scott Gately. Scott patiently answered all of my questions & worked with me to structure a deal to my liking, The dealership is top notch and Scott was extremely professional & very responsive during and after the sale with anything I needed. I would highly recommend Otto's & Scott to anyone considering a New or Used BMW. More

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Otto’s BMW and Scott Gately My CA Scott Gately is just awesome to deal with- extremely professional, courteous, and fair. Always an awesome experience! My 2nd BMW arriving in D My CA Scott Gately is just awesome to deal with- extremely professional, courteous, and fair. Always an awesome experience! My 2nd BMW arriving in December. More

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Otto (and Scott) Saved the Day After being in a major car crash, my nerves were a bit high for having to start all over again— with purchasing a vehicle. My Client Advisor, Scott, w After being in a major car crash, my nerves were a bit high for having to start all over again— with purchasing a vehicle. My Client Advisor, Scott, was there for me and made this process both enjoyable and bearable. He was patient and caring (not car “sales-man“ like). He was knowledgeable and honest. I could not be more happy with my car, my Advisor, my dealership, or my experience. Otto and Steve saved the day. For what I thought was going to be a somber Saturday, turned into a day of celebration—with keys to my new, Amazing BMW! May I call you Super Scott?? Thanks a million! You Rock! Best, Lakiyah More

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Fantastic experience Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable a Scott did a tremendous job throughout the entire experience. We've purchased many cars and this was by far, the most professional, easy, comfortable and hassle-free experience we've ever had. Scott is very personable, patient and extremely knowledgeable regarding BMWs. We appreciate his hassle-free, straightforward, and relaxed approach. We got an amazing deal and we love the car. We will certainly share our positive experience with others and highly recommend Scott and Otto's BMW. More

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Embracing the Zen Capturing the ideal Customer Experience is rare enough, but doing it with Zen is…priceless. The personal touch and genuinely helpful attitude start Capturing the ideal Customer Experience is rare enough, but doing it with Zen is…priceless. The personal touch and genuinely helpful attitude started with a plug-in parking space for my other vehicle. A beautiful showcase for the vehicles makes it feel like you’re visiting them in the harmony of their natural habitat – no holding pens required – and one even might like to go home with you. My tour guide and supporting team for the habitat were exquisitely knowledgeable and exuded genuine respect for their charges. The presence of socks with a little attitude, only enhances this effect. In addition to a fantastic driving experience, the realization of a better than expected value, was the moment of peace. My visit to Otto’s BMW, not only resulted in an excellent vehicle that I think may have actually adopted me, it was a surprising and welcome opportunity to embrace my Zen. More

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Otto’s does it again! I want to thank Ottos for another great purchasing experience. I sent a text expressing my interest in an X5 coming off lease. Scott took care of me a I want to thank Ottos for another great purchasing experience. I sent a text expressing my interest in an X5 coming off lease. Scott took care of me and called me immediately. The next day I bought the car. In and out in less than 90 minutes. Scott was the best. While waiting on the paper work a BMW genius ( not me of course) brought me up to speed. I will miss my previous 330i CPO that I traded in for the X5. However, on the test drive I fell in love with my new X5. I am a true believer in BMW and Ottos. There are other BMW dealers close to me, but I will always come to Ottos for their personal service. This is me second CPO. When I need to replace this X5, I will do it again with Ottos. My greatfull thanks goes out to Scott and Ottos staff. You’re the best. More

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Another great experience at Otto’s BMW Scott Gately found the perfect car for me. Always a pleasure doing business with him and Otto’s. Brian, one of their “geniuses” did a great job walki Scott Gately found the perfect car for me. Always a pleasure doing business with him and Otto’s. Brian, one of their “geniuses” did a great job walking me through some of the new features. I’m enjoying a beautiful day with the top down. More

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Great customer service Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I Scott made my purchase so easy. He worked with me to find the perfect car for my family and was very patient answering several questions that I had. I actually came to this location from out of state because of how helpful he was. More

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