Scott Griffiths | Page 10

Went in had bearing in a pulley go bad. They wouldn’t honor it as warranty work. Been going there for several years for regular maintenance and vehicle purchase. The dealership made no at They wouldn’t honor it as warranty work. Been going there for several years for regular maintenance and vehicle purchase. The dealership made no attempt to try to make it under warranty. Other dealerships in the past have been able to make anything with the motor fall under the drivetrain warranty. So I think I will be going to another dealership from now on. Wonder if that lifetime warranty advertisement would even be honored if needed. Just wasn’t satisfied with the customer care experience. And of course wasn’t happy to be charged for a part that I believe should be covered by warranty. Then when they said the part was on back order and I said I would come tomorrow to pick it up and do it myself. The part magically arrived the next day before I was able to come pick it up. They that said if I didn’t let them do the work I would still be charged for the part. So all in all just think they must be doing well enough they don’t need my business any longer. More

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Excellent service, good experience every time I go into get the Jeep worked on. I appreciate their positive attitude and nice waiting room. get the Jeep worked on. I appreciate their positive attitude and nice waiting room. More

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Macy in service is excellent. Always takes the time to listen to you. Quick service Always takes the time to listen to you. Quick service More

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I was kept updated on service and everyone was very helpful. Service was done as soon as I arrived. helpful. Service was done as soon as I arrived. More

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Zach was great for being new and young his professional attributes were very pleasing and I will see him again,thank you attributes were very pleasing and I will see him again,thank you More

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In December when I purchased my 2500 Ram from them I had a great experience. That has continued while I have had it in for regular service. Scott who leads the service team does a great job in making sure t a great experience. That has continued while I have had it in for regular service. Scott who leads the service team does a great job in making sure the customers feel like customers and he does a great job of making sure the vehicle is taken care of correctly and thoroughly. Kudos! More

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Our family go to for a good deal on our ride. Service is always fast, and reliable. Service is always fast, and reliable. More

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Maintenance is over priced and sub-standard. $300 for rear brake pads and they reused the old rusty hardware. Took in my Durango because the park brake dosent hold at the boat ramp and they told $300 for rear brake pads and they reused the old rusty hardware. Took in my Durango because the park brake dosent hold at the boat ramp and they told me there is no adjustment, what do you want us to do about it? More

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Received Excellent Service When I Visited The Service Department To Fix My 2022 Grand Jeep Cherokee ! Department To Fix My 2022 Grand Jeep Cherokee ! More

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Great Customer Service. The Service Advisor keeps you informed through out the process. Let's you know if there is any issue or delay promptly. The Service Advisor keeps you informed through out the process. Let's you know if there is any issue or delay promptly. More

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