Scott Hall | Page 3

Scott was great! It was my first time purchasing a car. Great personality. We weren’t just another number+worked with my budget. Great service!! Great personality. We weren’t just another number+worked with my budget. Great service!! More

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I think Indy Honda worked real hard to get the deal to go through their service department is better than any of the other ones that we went to that’s why we purchased another car from Indy Honda they do a g through their service department is better than any of the other ones that we went to that’s why we purchased another car from Indy Honda they do a great job More

by ROBERTARNOLDSR Verified Customer Verified Customer

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I came in for a 2020 Honda Pilot with a pre-authorized finance letter from Capital One. It was a great deal and I accepted that they wouldn't be flexible on the price, and I also paid extra for Honda Tru finance letter from Capital One. It was a great deal and I accepted that they wouldn't be flexible on the price, and I also paid extra for Honda True Certified Pre-Owned warranty. The financing experience however was unprofessional, and I never received any documents. The car did not come with the original owner's manual or warranty manual. I purchased the CPO and did not receive any paperwork on that or any warranty booklet. I did not receive a document regarding title or affidavit of title (per Indiana law). The finance person, Brandon Kidd, added an "etch" fee of $349 that I never agreed to, and a document preparation fee of $175. I received no documents, only 2 PDFs, all of which were electronically signed so no paper was involved. My financing was also very circumspect and has not been completed correctly. I came in with a pre-authorized offer letter from Capital One auto loans. The dealer is supposed to take the Capital One code or reference number and obtain the funds directly from Capital One. It has been a week and Capital One called me with concerns stating that this was not done. Instead, the dealership took my social security number and ran my credit with 4 other auto lenders, which I did not give permission for, and I am still in limbo as there is no financier involved, no one has a lien on the car, and there are no payment schedules. They provided a 4 page "retail installment contract" that is legally incorrect, that lists the dealer as the lender, and no other paperwork. I am dumbfounded by the lack of records, documents, booklets, and overall lack of organization at this dealership. I personally met with the general sales manager at Indy Honda, David Piercefield, expressing my concerns stated above. He said they would look into it and that paperwork would be sent via mail. I also emailed him the above concerns over a week ago, to which no response was given, and nothing has arrived in the mail in over a week. I was going to hold off on a negative review and give them time, but I still have nothing. More

by MKHondaPilot Verified Customer Verified Customer

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I just purchased my 4th car from Indy Honda. Quality cars and quality service. Thank you Indy Honda. We appreciate your service and commitment to your customers cars and quality service. Thank you Indy Honda. We appreciate your service and commitment to your customers More

by BURTON723 Verified Customer Verified Customer

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Everything went very smoothly and was pleasantly pleased. Filling this out to twelve word minimum is ridiculous and I find very annoying. That’s all! Filling this out to twelve word minimum is ridiculous and I find very annoying. That’s all! More

by ROSSGAGA Verified Customer Verified Customer

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It was a very pleasant experience and one of the best I every had! Scott Hall was with me every step of the way, and he was very professional and made my car buying experience the best! Thank you, Scott!! every had! Scott Hall was with me every step of the way, and he was very professional and made my car buying experience the best! Thank you, Scott!! More

by TDJBABENNETT Verified Customer Verified Customer

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Scott was very thorough in his explanation of the 2021 Pilot's features. The on-line communication was very responsive. The pricing was in-line with expectations Pilot's features. The on-line communication was very responsive. The pricing was in-line with expectations More

by MJCARRICO Verified Customer Verified Customer

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Scott is the best. 3rd time leasing with him and will be back again next year. We never feel pressured and have always had great service. back again next year. We never feel pressured and have always had great service. More

by BCHRISTY2010 Verified Customer Verified Customer

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It was time to trade in my lease. Scott was very accommodating when scheduling my appointment and having two cars pulled up so I could decide on the color I wanted. He answered my questions about a accommodating when scheduling my appointment and having two cars pulled up so I could decide on the color I wanted. He answered my questions about any new features on the new model I was leasing. More

by NCOMPTON0 Verified Customer Verified Customer

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Purchased Honda CRV at Indy Honda. They provided excellent service. Scott is very knowledgeable and cooperative. He clarified all my questions pre and post purcashing the vehicle. Would recommend I excellent service. Scott is very knowledgeable and cooperative. He clarified all my questions pre and post purcashing the vehicle. Would recommend Indy Honda to all my friends. More

by GANESH.KALAM Verified Customer Verified Customer

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