Tom Martin
Tom Martin at Quality Chevrolet

Tom Martin

Assistant Parts Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.7
82 Reviews
4.7

82 Reviews

Write a Review

82 Reviews of Tom Martin

May 20, 2026

Dealership Rating
Employee Rating

Failed to do a proper service. No multi-point inspection or anything of what a service entails. More

by Chicharitonigel14
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 20, 2026

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the service you received at Quality Chevrolet Escondido, and I appreciate you bringing this to our attention. We strive to uphold high standards and would like to hear more about your experience. Please feel free to reach out to me directly to address your concerns and ensure we meet your expectations in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 17, 2026

Dealership Rating
Employee Rating

This is the only dealership my family and I buy our cars from. They provide exceptional customer service, lifetime oil changes for free and the most reliable cars. Always a pleasure to work with this dealer More

by rachelleigh333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 17, 2026

Quality Chevrolet responded

Thank you for your wonderful review, Rachel! I truly appreciate your loyalty to Quality Chevrolet Escondido and am thrilled to hear that you and your family consistently have a positive experience with us. We are dedicated to providing exceptional service and reliable vehicles, and it's great to know that our efforts are recognized. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 02, 2026

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Employee Rating

Juan Gonzalez goes above and beyond, Thank you for all you do! I appreciate the team and staff. More

by DESERTDEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2026

Quality Chevrolet responded

Thank you for your kind words and for recognizing us at Quality Chevrolet Escondido! I'm pleased to hear you had a great experience and appreciate your acknowledgment of Juan's efforts. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 03, 2026

Dealership Rating
Employee Rating

Sales: Ed Carr and Service: Maria Espinoza- BOTH 5 Stars+. Each DID an excellent job answering/addressing ALL my questions and concerns and provided 5 STAR servce. Proud to have bought my 2025 & 2026 More

by rrenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2026

Quality Chevrolet responded

Thank you so much for your wonderful review! I’m thrilled to hear that Ed and Maria provided you with exceptional service during your experience at Quality Chevrolet Escondido. It’s fantastic to know that you feel like royalty and that we could help make your purchase of the 2025 and 2026 Chevy Trax special. I appreciate your loyalty and we can’t wait to serve you again in the future. Enjoy your new vehicles and all the adventures that come with being a proud Chevy owner! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 03, 2026

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Employee Rating

Went in and told them which car I wanted and the price I was willing to pay. Hassle free More

by druiiidmage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 03, 2026

Quality Chevrolet responded

Thank you for your positive review! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was hassle-free and that you found the car you wanted. I appreciate your feedback and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2026

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Employee Rating

Great service, waiting at the service center done in 90 mins, would be nice if work could be completed closer to 6ins. More

by toddvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 25, 2026

Quality Chevrolet responded

Thank you for your feedback, Todd. I’m glad to hear that you received great service at Quality Chevrolet. We appreciate your suggestion for quicker service and will take it into consideration as we strive to improve. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 24, 2026

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Employee Rating

Great service, friendly sales staff. Purchasing experience was smooth and I received a solid offer for my trade in. More

by DINWIDJ1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 24, 2026

Quality Chevrolet responded

Thank you for your wonderful feedback! I am thrilled to hear that you had a great experience with my friendly sales staff and found the purchasing process smooth. I appreciate your trust in us for your trade-in offer. We look forward to seeing you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 13, 2026

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Employee Rating

Always amazing service and respect from all staff. Happy employees makes happy customers. Fast and easy service. More

by vynsanmur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 14, 2026

Quality Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you consistently receive amazing service from the staff at Quality Chevrolet Escondido. I agree that happy employees lead to happy customers, and I'm glad that we could make your experience fast and easy. We appreciate your support and look forward to serving you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

February 22, 2026

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Employee Rating

I had a great experience! Staff is very knowledgeable and friendly! Great team over there at Quality Chevrolet More

by lupediaz1259
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 23, 2026

Quality Chevrolet responded

Thank you for your kind words, Lupe! I'm delighted to hear that you had a great experience with our knowledgeable and friendly staff at Quality Chevrolet. I appreciate your support, and we hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

January 14, 2026

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Employee Rating

Josh was great he was super nice and patient with me. I’m just a young adult girl who doesn’t know all the details about cars, But Josh was able to help explain everything to me calmly all the in and out More

by Skaydog23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 15, 2026

Quality Chevrolet responded

Thank you for your wonderful review! I am thrilled to hear about your experience with Josh at Quality Chevrolet Escondido. It's great to know that he was able to help you understand the details about your truck and get it back to you looking fantastic. We appreciate your feedback and hope to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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