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Tom Martin
Tom Martin at Quality Chevrolet

Tom Martin

Assistant Parts Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.7
86 Reviews
4.7

86 Reviews

Write a Review

86 Reviews of Tom Martin

August 19, 2026

Dealership Rating
Employee Rating

Lack of communication. Worst service. Only time Chevy cares about customer is when they are making a sale to profit. Once person buys vehicle they no longer care and you ju More

by lizardoreynoso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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August 14, 2026

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Employee Rating

Román Torres was extremely help full and transparent with this entire process! My family and are extremely grateful for him and his entire team for making a great deal on a 2026 Chevy Trax for us ! More

by restlessmichaelq
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Aguirre, Jeff Kenner, Junior Bernal , ROMÁN TORRES

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Aug 14, 2026

Quality Chevrolet responded

Thank you for your review, Michael! I'm glad that Román was able to assist you in securing a great deal on your 2026 Chevrolet Trax. Your gratitude means a lot to us, and we look forward to serving you and your family again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

August 12, 2026

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Employee Rating

Always love coming to the greatest dealership that has always accommodated the services my cars have needed throughout the years and also greatest deals when I want to change my car. More

by briisaraii9521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Aug 13, 2026

Quality Chevrolet responded

Thank you for your kind words! I truly appreciate your loyalty to Quality Chevrolet Escondido and am excited to hear that you've had positive experiences with our service and deals over the years. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

July 04, 2026

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Employee Rating

Great service and salespeople. I have always been impressed with this dealership, so much so that I have no problem driving all the way from Point Loma to have my 2024 Suburban ser More

by mlbologna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Ray, my service advisor

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Jul 05, 2026

Quality Chevrolet responded

Thank you for your fantastic review! I truly appreciate your loyalty to Quality Chevrolet and am thrilled to hear about your positive experiences with my service and sales team. It's great to know that you find the drive from Point Loma worthwhile for servicing your 2024 Chevrolet Suburban. We look forward to welcoming you back for your next visit! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 20, 2026

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Employee Rating

Failed to do a proper service. No multi-point inspection or anything of what a service entails. More

by Chicharitonigel14
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 20, 2026

Quality Chevrolet responded

Thank you for your feedback. I understand your concerns regarding the service you received at Quality Chevrolet Escondido, and I appreciate you bringing this to our attention. We strive to uphold high standards and would like to hear more about your experience. Please feel free to reach out to me directly to address your concerns and ensure we meet your expectations in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 17, 2026

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Employee Rating

This is the only dealership my family and I buy our cars from. They provide exceptional customer service, lifetime oil changes for free and the most reliable cars. Always a pleasure to work with this dealer More

by rachelleigh333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Kenny Moreno

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May 17, 2026

Quality Chevrolet responded

Thank you for your wonderful review, Rachel! I truly appreciate your loyalty to Quality Chevrolet Escondido and am thrilled to hear that you and your family consistently have a positive experience with us. We are dedicated to providing exceptional service and reliable vehicles, and it's great to know that our efforts are recognized. We look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

May 02, 2026

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Employee Rating

Juan Gonzalez goes above and beyond, Thank you for all you do! I appreciate the team and staff. More

by DESERTDEZ05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Juan Gonzalez

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May 02, 2026

Quality Chevrolet responded

Thank you for your kind words and for recognizing us at Quality Chevrolet Escondido! I'm pleased to hear you had a great experience and appreciate your acknowledgment of Juan's efforts. We look forward to serving you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 03, 2026

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Employee Rating

Sales: Ed Carr and Service: Maria Espinoza- BOTH 5 Stars+. Each DID an excellent job answering/addressing ALL my questions and concerns and provided 5 STAR servce. Proud to have bought my 2025 & 2026 More

by rrenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz , Sales: Ed Carr and Service: Maria Espinoza BOTH 5 Stars+

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Apr 03, 2026

Quality Chevrolet responded

Thank you so much for your wonderful review! I’m thrilled to hear that Ed and Maria provided you with exceptional service during your experience at Quality Chevrolet Escondido. It’s fantastic to know that you feel like royalty and that we could help make your purchase of the 2025 and 2026 Chevy Trax special. I appreciate your loyalty and we can’t wait to serve you again in the future. Enjoy your new vehicles and all the adventures that come with being a proud Chevy owner! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

April 03, 2026

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Employee Rating

Went in and told them which car I wanted and the price I was willing to pay. Hassle free More

by druiiidmage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Jeff Kenner, Daniel Beltran, Junior Bernal, Richard Anzures, Chris Hollowell, Scott Holtz

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Apr 03, 2026

Quality Chevrolet responded

Thank you for your positive review! I'm thrilled to hear that your experience at Quality Chevrolet Escondido was hassle-free and that you found the car you wanted. I appreciate your feedback and we look forward to assisting you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

March 25, 2026

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Employee Rating

Great service, waiting at the service center done in 90 mins, would be nice if work could be completed closer to 6ins. More

by toddvi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lewis Singleterry, Manny Aguirre, Chris Hollowell, Scott Holtz

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Mar 25, 2026

Quality Chevrolet responded

Thank you for your feedback, Todd. I’m glad to hear that you received great service at Quality Chevrolet. We appreciate your suggestion for quicker service and will take it into consideration as we strive to improve. We look forward to seeing you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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