I was very impressed that I was able to get my car
serviced without an appointment. And everybody was very nice
serviced without an appointment. And everybody was very nice
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by eblyn9
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Quality Chevrolet responded
I appreciate you taking the time to write about your experience in our service center. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Good treats you like family fast working very helpful
worked on what needs to be done
worked on what needs to be done
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by andrewgonalez2361
Verified Customer
Verified Customer
Service Price Transparency
Dec 05, 2023 -
Quality Chevrolet responded
Andrew, thank you for recognizing your experience at Quality Chevrolet Escondido. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. I look forward to working with you in the future and I hope you keep us in mind the next time you have any automotive needs.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I have had recall work performed on my vehicle at this
dealership in the past and received great customer service. This time both service representatives were rude, condescending and impatient. Both asked
dealership in the past and received great customer service. This time both service representatives were rude, condescending and impatient. Both asked my why I even brought my car there. And multiple reasons they couldn’t and wouldn’t help me. Would not but Chevy again.
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by ARWOS2000
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike (Service)
Dec 04, 2023 -
Quality Chevrolet responded
Thank you for your feedback. Our customers are our top priority, and it appears that your recent experience with our staff does not reflect that. Please don't hesitate to contact me so that we can discuss this issue in greater depth. I hope to hear from you soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Grate service, and grate feed back on vehicle performance
when asked and straight forward with questions
when asked and straight forward with questions
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by jameskuder8@gmail.com
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Quality Chevrolet responded
James, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
No explaining the correct information about the contract,
they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful
they put things in so you pay more money, they put me insurance for the paint and they didn’t told me. I’m so glad I’m done with the pays, be careful what are you signing always read twice.
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by yombi22.sg
Verified Customer
Verified Customer
Service Price Transparency
Nov 29, 2023 -
Quality Chevrolet responded
We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Scott get's one star because he wasn't my service
advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to
advisor. Not sure why he's on this review. Kathleen Garden was my service advisor and I have always been very happy with Kathleen. I was thrilled to see her come onboard here when she moved from a competitor (where she also provided excellent service.)
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by STUMUSIC
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Kathleen Garden
Nov 28, 2023 -
Quality Chevrolet responded
Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Kathleen does for Quality Chevrolet Escondido and our customers. Hope to see you again soon!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I brought my Silverado in for an oil change everybody was
courteous quick and super efficient
courteous quick and super efficient
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by JIMMIED2003
Verified Customer
Verified Customer
Service Price Transparency
Nov 27, 2023 -
Quality Chevrolet responded
It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Payton greeted me with a smile on his face and was very
pleasant to work with. He kept me informed and the job was completed in a timely manner.
pleasant to work with. He kept me informed and the job was completed in a timely manner.
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by djjlemire
Verified Customer
Verified Customer
Service Price Transparency
Nov 25, 2023 -
Quality Chevrolet responded
Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Payton was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs.
Sincerely,
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Great people
at service counter and in store very
helpful. Good job store is great
helpful. Good job store is great
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by pulsey2
Verified Customer
Verified Customer
Service Price Transparency
Nov 22, 2023 -
Quality Chevrolet responded
Thank you for writing this amazing review for our team! At Quality Chevrolet Escondido, we always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They were great, they really helped us out and managed to
give us a really good deal.
give us a really good deal.
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by msteagall19
Verified Customer
Verified Customer
Nov 22, 2023 -
Quality Chevrolet responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
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