They finished service quicker than anticipated and they
were really busy that day. Staff is friendly
were really busy that day. Staff is friendly
More
by fabiolalomeli73
Verified Customer
Verified Customer
Service Price Transparency
It was fine, except I was told initially it would take 2
hours. However when I got there they said 4 hours.
hours. However when I got there they said 4 hours.
More
by nebulae3sma
Verified Customer
Verified Customer
Service Price Transparency
Dec 18, 2023 -
Quality Chevrolet responded
Thanks for your review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we always want to ensure every vehicle gets the attention it deserves which can sometimes shift our timeline. Thank you for this feedback. Please let me know if there's anything else we can do for you.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
I arrived with an appointment, a problem, and a possible
root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day.
root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day.
More
by rxfelix
Verified Customer
Verified Customer
Dec 14, 2023 -
Quality Chevrolet responded
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Very helpful.
My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service.
My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service.
More
by ford6533
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2023 -
Quality Chevrolet responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Under a lifetime oil replacement warranty, service is
quick, courteous, easy and free. Who could ask for better.
quick, courteous, easy and free. Who could ask for better.
More
by sdbrf
Verified Customer
Verified Customer
Service Price Transparency
Dec 14, 2023 -
Quality Chevrolet responded
Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Usually great service and turnaround.
It took 2.5 hours for a oil change this time!
It took 2.5 hours for a oil change this time!
More
by murraygr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Mike Ramires?
Dec 14, 2023 -
Quality Chevrolet responded
Thank you for sharing your experience with us. Here at Quality Chevrolet Escondido, we work hard to process everything as efficiently as possible. If you would like to discuss more details with us, please contact me directly.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Please take us off the survey list.
We like the dealership but don’t like surveys.
We like the dealership but don’t like surveys.
More
by gnmboes
Verified Customer
Verified Customer
Dec 14, 2023 -
Quality Chevrolet responded
Thank you for sharing this review regarding your experience with us! I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Quality Chevrolet is as its name says Quality.
Not only the stock they keep, Ed is one of the best salespeople on the planet I must say. Great experience as always. We love our new truck
Not only the stock they keep, Ed is one of the best salespeople on the planet I must say. Great experience as always. We love our new truck
More
by Narciso and Evelyn
Verified Customer
Verified Customer
Other Employees Tagged:
Richard Anzures
, Ed Carr five stars and an ovation
Dec 12, 2023 -
Quality Chevrolet responded
Narciso and Evelyn, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day!
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Juan was very informative and honest when it came to
diagnosing my vehicle. The technician was very knowledgeable as well and seemed to know the vehicle very well. Best experience getting my car looked
diagnosing my vehicle. The technician was very knowledgeable as well and seemed to know the vehicle very well. Best experience getting my car looked at in awhile. They were sympathetic as well as honest about the repairs that needed to be done vs the value of my vehicle.
More
by alicia_b848
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Juan Gonzalez
Dec 07, 2023 -
Quality Chevrolet responded
Alicia, we strive to provide the best service possible and I am glad Juan and our team were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
They changed my oil and did it quickly.
I was and out in about an hour.
I was and out in about an hour.
More
by novello72
Verified Customer
Verified Customer
Service Price Transparency
Dec 06, 2023 -
Quality Chevrolet responded
Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us.
Lewis Singleterry III General Manager Lewiss@QualityChevy.com
Dealer Reviews
Cars for Sale
Dealer Log In
