Scott Holtz
Scott Holtz at Quality Chevrolet

Scott Holtz | Page 38

Service Manager

Quality Chevrolet

1550 Auto Park Way
Escondido, CA 92029

4.5
443 Reviews
4.5

443 Reviews

Write a Review

443 Reviews of Scott Holtz

December 21, 2023

Dealership Rating
Employee Rating

Bad SERVICE I WILL NEVER GET A CHEVROLET CAR IN THE FUTURE NEVER RETURNED PHONE CALLS More

by SERGIOMELCHOR310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 22, 2023

Quality Chevrolet responded

Sergio, I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 20, 2023

Dealership Rating
Employee Rating

Awesome advisors and techs. Appreciate all they do for my vehicle and their respective advice. More

by spartw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 21, 2023

Quality Chevrolet responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Dec 21, 2023

spartw responded

Lewis. Great people is what makes an amazing client experience! Thank you

December 17, 2023

Dealership Rating
Employee Rating

The service was fast and the service employees are friendly and knowledgeable, enjoyed walking through the lot and seeing the new inventory of cars More

by STEPHIE6241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Juan

Dec 19, 2023

Quality Chevrolet responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 16, 2023

Dealership Rating
Employee Rating

Good dealership most of the time, but it’s in the details where danger lies. More

by le2art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 19, 2023

Quality Chevrolet responded

I greatly appreciate you providing such honest feedback. Your comments will be reviewed with our team, and I encourage you to contact me to discuss this further. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Dealership Rating
Employee Rating

Nice and clean friendly service and nice staff the experience was nice and I'll definitely be back More

by raders1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Quality Chevrolet responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 15, 2023

Dealership Rating
Employee Rating

They finished service quicker than anticipated and they were really busy that day. Staff is friendly More

by fabiolalomeli73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 15, 2023

Dealership Rating
Employee Rating

It was fine, except I was told initially it would take 2 hours. However when I got there they said 4 hours. More

by nebulae3sma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Quality Chevrolet responded

Thanks for your review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we always want to ensure every vehicle gets the attention it deserves which can sometimes shift our timeline. Thank you for this feedback. Please let me know if there's anything else we can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2023

Dealership Rating
Employee Rating

I arrived with an appointment, a problem, and a possible root cause for the problem. After diagnosis, a warranty repair was executed on the vehicle, and I picked it up the next day. More

by rxfelix
Recommend Dealer
Yes
Dec 14, 2023

Quality Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 14, 2023

Dealership Rating
Employee Rating

Very helpful. My Rep was outstanding. I explained my vehicle concerns. He assured me that they will correct the problems. Great customer service. More

by ford6533
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Quality Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

December 13, 2023

Dealership Rating
Employee Rating

Under a lifetime oil replacement warranty, service is quick, courteous, easy and free. Who could ask for better. More

by sdbrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 14, 2023

Quality Chevrolet responded

Hello! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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