47 Reviews
Write a Review47 Reviews of Scott Ingenito
February 02, 2026
As always, a great experienI recently took my car in for service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment service, and as always, it was a great experience. The team at the Family Kia service department. was friendly and professional right from the moment I walked in. They took the time to explain the necessary repairs and even provided an estimate before starting any work. I appreciated their transparency and attention to detail. The service was completed on time, and they even washed my car before returning it to me, which was a nice touch. Overall, I felt well taken care of and confident in the work they did. I highly recommend the Family Kia service department. for anyone looking for a hassle-free experience!ce. More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
January 28, 2026
This is\nMy fifth car with Kia and the reason that I keep buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why buying them.It's because I never have to worry about the service department.They do an excellent job and they always take care of me.And that is why I keep coming environment , my kids from them More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
January 23, 2026
Brought car in for safety recall amd technicians tried to tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been t tell me I needed nearly $800 worth of maintance. Come to find out its standard practice to tell everyone they need an alignment if they havemt been to this dealership, claiming they can't see kia history at other locations. First of all, I just had tires put on 7 months ago and obviously had them aligned. This is a blatant upsell and inappropriate. They also claimed i needed other maintance that had been completed last year. Never asking if it was done, claiming its standard. NO ITS NOT! Ask questions about histor dont upsell. I will never be back. Id rather drive to another city for my next recall. Definitely not trustworthy and clearly trying to hustle unknowing customers. More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
January 07, 2026
Great service department with professional and courteous advisors. I was kept up on the status of my car and was completed and washed as promised advisors. I was kept up on the status of my car and was completed and washed as promised More
Other Employees Tagged: Cobin Batch
January 06, 2026
It was a nice experience. !!!!!!!!!! It was an oil change. I have only been two times. !!!!!!!!!! It was an oil change. I have only been two times. More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
December 27, 2025
Well, I was very please with the service I received at Family Kia. Everyone was helpful and kind. Family Kia. Everyone was helpful and kind. More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
December 23, 2025
Experience was very pleasant! Staff was prompt, polite and did a great job. Highly recommend to anyone Staff was prompt, polite and did a great job. Highly recommend to anyone More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
December 18, 2025
good job in and out. would love to have had the car cleaned and window washed. but new service area looks great! would love to have had the car cleaned and window washed. but new service area looks great! More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root
December 11, 2025
My experience was Excellent, from the moment you walk you are treated with respect and kindness. Will definitely continue servicing my vehicle here. A+ service. Want to recognize Joseph Merturi for his excel are treated with respect and kindness. Will definitely continue servicing my vehicle here. A+ service. Want to recognize Joseph Merturi for his excellent Customer Service. More
Other Employees Tagged: Casey Ingenito, Derek Hey, Luz Merturi, Casey Root , Joseph Merturi
December 05, 2025
I find it peaceful. Wonderful help from all the workers. They give me helpful information and show patience with me. Five stars! Wonderful help from all the workers. They give me helpful information and show patience with me. Five stars! More
Other Employees Tagged: Doug Carr, Derek Hey , I forget the names but rate all five stars

