I tried to give these guys a second chance.
..little bit better than last time but I will not be returning. They like to joke to "make the situation better" but it falls flat.
..little bit better than last time but I will not be returning. They like to joke to "make the situation better" but it falls flat.
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by Crystal
Verified Customer
Verified Customer
May 01, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Crystal, thank you for your feedback and we are sorry to hear you were again dissatisfied with your experience at our dealership.
As you are aware, we take customer satisfaction, repeat business and referral business very seriously. This is evidenced by our very high ratings such as the 2025 Cars.com Consumer Satisfaction Award, 4.6 rating with over 500 reviews with Dealerrater.com and a current run of 5 consecutive Carfax Top Rated Dealer Awards, to name a few.
We thank you for your business as we again made every attempt to satisfy your automotive needs just like we do every for customer, every time. Unfortunately, we must agree with your comment that you will not be back and encourage you to find a dealership for your sales and service needs that is more to your liking.
So, congratulations on the purchase of your new Jeep and again thank you for your business. We wish you all the best with your ownership experience and the service you receive wherever you decide to go for your automotive needs!
We have purchased two vehicles from Jason, this is our
first time purchasing from Steve, and we have to say it was absolutely a wonderful experience. We truly have always enjoyed the sales team at this de
first time purchasing from Steve, and we have to say it was absolutely a wonderful experience. We truly have always enjoyed the sales team at this dealership and will continue to do work with them in the future. They make the buying processes, easy and simple as possible. Along with this, the sales team is a fun and easy-going type of environment, which we both really appreciate.
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by mgamache324
Verified Customer
Verified Customer
Apr 25, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Hi Gamache! Thank you for choosing Putnam Chrysler Dodge Jeep Ram Inc again and for the stellar review! We're so glad that Steve and the team made your experience seamless and enjoyable. We look forward to working with you in the future!
Excellent service!
I felt relaxed and welcomed, and most importantly, I did not feel any pressure like I have felt at other dealerships! My sales representative Wilfred
I felt relaxed and welcomed, and most importantly, I did not feel any pressure like I have felt at other dealerships! My sales representative Wilfred took the time to understand all of my needs, and my concerns and educated me on all features and benefits of the cars I was interested in! Definitely would highly recommend the Putnam team at Chrysler Jeep and Kia dealership!!
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by dbenoit210
Verified Customer
Verified Customer
Apr 22, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Thank you for this excellent feedback! We're so glad to hear that you felt relaxed, welcomed, and well-informed while working with Wilfred and the team. We truly appreciate your business and recommendation! - Putnam Chrysler Dodge Jeep Ram Inc
Excellent sales staff, very knowledgeable and helpful,
work well together and care about the customer.
work well together and care about the customer.
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by rkcsr
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Steve in sales
Apr 12, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Hi RK! Thank you for sharing your awesome review! We agree, our team at Putnam Chrysler Dodge Jeep Ram Inc works hard to deliver the best for our guests. See you next time!
It took 90 minutes for a simple oil change.
Appointment was at 2 pm and I did not.get my car until 330 pm. To keep that's unacceptable
Appointment was at 2 pm and I did not.get my car until 330 pm. To keep that's unacceptable
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by JHEATH428
Verified Customer
Verified Customer
Service Price Transparency
Apr 08, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Thank you for your review and we apologize for the delay with your recent oil change. Clearly, it should have taken less time than it did and we will address your concern with our service team.
Thanks again!
The process was smooth and easy and came as promised will
go back again to buy another vehicle
go back again to buy another vehicle
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by DUBEDT541
Verified Customer
Verified Customer
Apr 03, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Thank you for the great review! We’re glad the process was smooth and easy, and we truly appreciate your trust—looking forward to helping you again with your next vehicle! - Putnam Chrysler Dodge Jeep Ram Inc
The service is awesome the people are amazing there
nothing else to say but great.
nothing else to say but great.
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by RAWOODS
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
We are honored to receive your support. Thank you! - The Putnam Chrysler Dodge Jeep Ram Inc Team
What Others Say
Wil Cabrera was my salesman.
He was very thorough. The dealership has a very welcoming atmosphere.
He was very thorough. The dealership has a very welcoming atmosphere.
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by JIMMY_SAMETH2005
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Jimmy, we're lucky to have Will on our team, and it's wonderful to know you were in good hands. Thank you for choosing Putnam Chrysler Dodge Jeep Ram Inc!
Scott O'Donnell was my salesman.
He was very thorough. The dealership has a very welcoming atmosphere.
He was very thorough. The dealership has a very welcoming atmosphere.
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by DENISEROIREAU
Verified Customer
Verified Customer
Other Employees Tagged:
Scott O'Donnell
Apr 01, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Thank you for choosing Putnam Chrysler Dodge Jeep Ram Inc! We will be sure to thank Scott for providing you with such a thorough and welcoming experience. We hope to see you again in the future.
Crystal was top notch.
All staff were Awesome. An Exceptional Experience!! Will recommend to Everyone!!
All staff were Awesome. An Exceptional Experience!! Will recommend to Everyone!!
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by lorilr59
Verified Customer
Verified Customer
Mar 27, 2026 -
Putnam Chrysler Dodge Jeep Kia responded
Thank you for the glowing review! We’re thrilled to hear that Crystal and our team made it a top-notch experience for you at Putnam Chrysler Dodge Jeep Ram Inc. We can’t wait to see you next time! Safe travels!