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Scott Kelley
Scott Kelley at Eagle Buick GMC, Inc.

Scott Kelley | Page 57

Service Consultant

Eagle Buick GMC, Inc.

1275 S Suncoast Blvd
Homosassa, FL 34448

Contact Me
4.9
704 Reviews

Dealership Experience

11 yrs, 10 mos

Industry Experience

11 yrs, 10 mos

Specialties & Trainings

GM Certified Service Consultant

4.9

704 Reviews

Write a Review

704 Reviews of Scott Kelley

February 18, 2023

Dealership Rating
Employee Rating

Every time we have used services here Scott has been wonderful. Very happy with service More

by sbpinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2023

Eagle Buick GMC, Inc. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Eagle Buick-GMC Team

February 17, 2023

Dealership Rating
Employee Rating

Eagle Is the best! Everyone from the top down is fantastic! I would highly recommend Eagle for all your sales and service needs! More

by Hosford717
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Patrick (JP), Bob Ernstes, Cody Baldner

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Feb 20, 2023

Eagle Buick GMC, Inc. responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, The Eagle Buick-GMC Team

February 17, 2023

Dealership Rating
Employee Rating

Great service and friendly staff! Very friendly and knowledgeable. Very quick and efficient. Thank you! More

by Twin Oak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Morganne Holmes

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Feb 17, 2023

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

February 15, 2023

Dealership Rating
Employee Rating

They are truly great ! Courteous, knowledgeable, great work. I would not go anywhere else. Scott is one of the hardest working person I’ve ever came across! Thank you ! More

by Awathen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 15, 2023

Eagle Buick GMC, Inc. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Eagle Buick-GMC Team

February 14, 2023

Dealership Rating
Employee Rating

Every time I bring my cars in for service, I get exceptional service and professionalism. Scott is an awesome service man. More

by buipon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Ernstes

Print
Feb 15, 2023

Eagle Buick GMC, Inc. responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Eagle Buick-GMC Inc for your vehicle needs. Sincerely, The Eagle Buick-GMC Team

February 14, 2023

Dealership Rating
Employee Rating

Keep me car for 7 days & never fix it me car Ben there like 10 times Buick Regal 2019 More

by robertmercado0912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Feb 16, 2023

Eagle Buick GMC, Inc. responded

Thank you for taking the time to provide our dealership with feedback about your experience. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us directly at your earliest convenience so we can resolve your concerns. Sincerely, The Eagle Buick-GMC Team

Feb 16, 2023

robertmercado0912 responded

Unfortunately, after taking our car for repair for the same issue multiple times, we have decided Buick is not for us. It is unfortunate that the Buick service department could not resolve the issue, and because of this it has caused so much inconvenience having to leave the car for more than a week each time and still this issue has not been rectified. So in an effort to get on with our lives we no longer own a Buick.

February 08, 2023

Dealership Rating
Employee Rating

These guys are awesome! The service department is the best at fixing my 2021 sierra truck. More

by jonpepe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 10, 2023

Eagle Buick GMC, Inc. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Eagle Buick-GMC Team

February 04, 2023

Dealership Rating
Employee Rating

Had a recall, brakes grinding at 3000 miles and heads up display crooked to be included on the RO. The brake pads were changed, the safety recall was done and heads up display will have to wait for next se More

by asapdeliveryno1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brad

Print
Feb 06, 2023

Eagle Buick GMC, Inc. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Eagle Buick-GMC Team

February 03, 2023

Dealership Rating
Employee Rating

I received excellent service from the service department at GMC in Crystal River. They promptly took my vehicle back for repair. Scott was very professional and friendly. Good service was provided. Thanks! More

by pmorris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Feb 06, 2023

Eagle Buick GMC, Inc. responded

Thank you for sharing this great feedback with us. We feel our service department is what makes Eagle Buick-GMC special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, The Eagle Buick-GMC Team

January 31, 2023

Dealership Rating
Employee Rating

The customer service was outstanding from the time you drove in the parking lot to the time you left ..thanks to Mr. Shields for having the truck out front.. thanks to the whole team that put it together More

by Pamela Hartman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JP Patrick, Bob Ernstes , Mr. Shields rated 5 plus

Print
Jan 31, 2023

Pamela Hartman responded

Mr.Shields was outstanding and a 5 star plus and the dealership… I felt like family.. thanks to everyone on the team… Billy and Pam Hartman

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