Scott Kelly
Scott Kelly at Palm Chevrolet

Scott Kelly | Page 25

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.6
307 Reviews
4.6

307 Reviews

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307 Reviews of Scott Kelly

July 11, 2024

Dealership Rating
Employee Rating

Had a 10 o'clock appointment arrived at 9:30 and it was almost 12 o'clock when they finished. More

by mkblake46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 12, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet for your appointment. We understand your time is valuable and are disappointed to hear about the extended wait. We appreciate your feedback and will look into how we can improve our efficiency in the future. If you have any further concerns, please don't hesitate to reach out to me directly. Thank you. Sincerely, Wayne Bogle Parts and Service Director

July 10, 2024

Dealership Rating
Employee Rating

Excellent customer service and the Service department keeps updated on your vehicle. Staff is very friendly and helpful. Always hot coffee. More

by RONKIMMEL1953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Jersey

Jul 11, 2024

Palm Chevrolet responded

Thank you for the fantastic 5-star review, Ron! We are thrilled to hear about your positive experience at Palm Chevrolet. Our team takes great pride in providing excellent customer service and keeping you informed about your vehicle. We appreciate your kind words about our friendly and helpful staff. Next time you're in, be sure to grab a cup of our always-hot coffee. We look forward to serving you again! Best, The Palm Chevrolet Team

July 08, 2024

Dealership Rating
Employee Rating

I had wonderful experience with Palm Chevy. The customer service was exceptional and efficient. I would recommend them 100x over! More

by lalabrooks30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2024

Palm Chevrolet responded

Thank you for your fantastic review of Palm Chevrolet! We truly appreciate your kind words about our exceptional customer service and efficiency. Your recommendation means the world to us! We look forward to assisting you again in the future and appreciate you sharing your positive experience. Sincerely, Wayne Bogle Parts and Service Director

July 06, 2024

Dealership Rating
Employee Rating

Palms, Chevrolet, they are very good at what they do. Their service is great.We love taking our vehicles there.They are very polite very courteous and tell us everything that they've done to our vehicles. More

by BALLSOFIRE50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Niebuhr

Jul 09, 2024

Palm Chevrolet responded

Thank you so much for choosing Palm Chevrolet for your vehicle service needs! We are thrilled to hear that you are happy with our service and that you appreciate our team's politeness and thoroughness. We look forward to welcoming you back for your next visit and continuing to provide you with excellent service. Thank you for your kind words! Sincerely, Wayne Bogle Parts and Service Director

July 05, 2024

Dealership Rating
Employee Rating

ALWAYS A PLEASURE DOING BUSINESS WHERE THEY TREAT YOU LIKE FAMILY. AND THE COFFEE IS AN ADDED BOUNUS More

by THE_XENA_34461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Grey

Jul 08, 2024

Palm Chevrolet responded

Thank you for the kind words and the 5-star review! We're thrilled to hear that you felt like family at Palm Chevrolet. We appreciate your feedback and look forward to welcoming you back for another exceptional experience. Your satisfaction is our priority. Best, The Palm Chevrolet Team

July 01, 2024

Dealership Rating
Employee Rating

Great service. Great sales people. My vehicle was well taken care of. I would highly recommend Palm Chevrolet. More

by lisawalton34491
Workmanship
Service Time
Recommend Dealer
Yes
Jul 03, 2024

Palm Chevrolet responded

Thank you for the fantastic review, Lisa! I am thrilled to hear about your positive experience at Palm Chevrolet. I strive to provide excellent service, and I am delighted that you were satisfied with your vehicle care. Your recommendation means a lot to me, and I look forward to assisting you again in the future! Sincerely, Wayne Bogle Parts and Service Director

June 30, 2024

Dealership Rating
Employee Rating

There was a representative available as I walked in, courteous and professional staff. Time of service was not too long as well. More

by LOSTPUPPY64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for taking the time to leave such a positive review! We're thrilled to hear about your experience with our courteous and professional staff. We strive to provide efficient service, and we're glad to hear that we met your expectations. We look forward to welcoming you back next time, and feel free to share your experience with others! Sincerely, Wayne Bogle Parts and Service Director

June 30, 2024

Dealership Rating
Employee Rating

All was fine. Scott took time to answer my questions. Facility was neat and clean More

by JOHNBIXBY56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Palm Chevrolet responded

Thank you for choosing Palm Chevrolet and for the 5-star rating, John. We are delighted to hear that Scott provided you with excellent service by taking the time to answer your questions. Our team takes pride in maintaining a clean and welcoming facility. We look forward to assisting you in the future. Best, The Palm Chevrolet Team

June 30, 2024

Dealership Rating
Employee Rating

Excellent service. Friendly, courteous personnel. Timely and efficient service to the vehicle. Scott answered all my questions. More

by eyes21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2024

Palm Chevrolet responded

Thank you for the 5-star review! We are thrilled to hear about your positive experience at Palm Chevrolet. We pride ourselves on providing friendly, efficient service, and we're glad Scott could assist you and answer your questions. We appreciate your feedback and look forward to welcoming you back in the future. Drive safely! Sincerely, Wayne Bogle Parts and Service Director

June 30, 2024

Dealership Rating
Employee Rating

I don't even pay my doctor that much just for a diagnosis, you have quite a hustle going on there. $225 just to tell me that there's something wrong with my car? Never again! More

by pd7298
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 02, 2024

Palm Chevrolet responded

Our team at Palm Chevrolet strives to provide exceptional service and transparent pricing for all repairs and diagnostics. I appreciate your feedback and encourage you to contact me directly to discuss your experience further. Sincerely, Wayne Bogle Parts and Service Director

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