Scott Kelly
Scott Kelly at Palm Chevrolet
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Scott Kelly

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

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4.4
20 Reviews
4.4

20 Reviews

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20 Reviews of Scott Kelly

April 27, 2024

Dealership Rating
Employee Rating

Me and my mom have bought several vehicles from Chris and Palm Chevrolet and have always had a great experience. Chris Drewery is very attentive and easy to work with as always. More

by paulsotolongo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Drewry

April 25, 2024

Dealership Rating
Employee Rating

Always was greeted with a smile and asked what needs to be done to your vehicle and most important do you need a ride or are you waiting. The technician Alan Grubbs has always done excellent work with no More

by GENEMULLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 26, 2024

Palm Chevrolet responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with! Best, The Palm Chevrolet Team

April 23, 2024

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Employee Rating

Scott was courteous and knowledgeable. The waiting areas were comfortable and the restrooms were clean and accessible. Service was quick and efficient. I will be using Palm Chevrolet fo More

by danimcstan7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 25, 2024

Palm Chevrolet responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best, The Palm Chevrolet Team

April 20, 2024

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Employee Rating

Sat in lobby 1 1/2 hrs after my car was finished and no one let us know anything . Frustrating! More

by knighton.mary9615
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dennis Calcaterra

Apr 22, 2024

Palm Chevrolet responded

Mary, thank you for providing this feedback about your experience at Palm Chevrolet. Our goal is to always provide a positive experience and hearing your comments help us alter our service to provide complete satisfaction. If you want to discuss your visit further, please do not hesitate to reach out to us at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

Dealership Rating
Employee Rating

Service is good but the tech doesn't mention what services are due or introduce coupons More

by SBARRON7.SM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John

Apr 19, 2024

Palm Chevrolet responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Wayne Bogle Parts and Service Director

April 18, 2024

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Employee Rating

I think the service department at Palm Chevrolet is one of the best I have ever had provide service my vehicles. More

by LILLIANATWOOD15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig ?

Apr 19, 2024

Palm Chevrolet responded

Hi Lilia, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

April 13, 2024

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Employee Rating

We were treated with respect and fairness. Both Jason and Jared provided exceptional customer service. More

by tnarckwd
Recommend Dealer
Yes

Other Employees Tagged: Jason Sanabria, Jared Lindsey , Maria (loaner car)

Apr 16, 2024

Palm Chevrolet responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, The Palm Chevrolet Team

April 12, 2024

Dealership Rating
Employee Rating

It needs some help. You’re only thinking of the dollars. Oil change in Michigan. 57 to 59 dollars with tire rotation. Just paid u 96 dollars same thing here. More

by gbennett21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: George Foster

Apr 15, 2024

Palm Chevrolet responded

Thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

April 12, 2024

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Employee Rating

over charges for services, went in for the 79 oil/filter and tire rotation and cost over 100 More

by d_b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 15, 2024

Palm Chevrolet responded

I appreciate the opportunity to learn about your recent experience in our service department. If you are open to contacting me at your earliest convenience, I would like to further discuss what happened and do my best to address these issues. Sincerely, Wayne Bogle Parts and Service Director

April 08, 2024

Dealership Rating
Employee Rating

They take care of your car, but I hate the robot answering machine. There are at least 5 people there that could answer a call. Next time I will probably be connected to someone in the Philippines. More

by bbell18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

Palm Chevrolet responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Wayne Bogle Parts and Service Director

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