Scott Lewis | Page 3

Excellent service. No pressure to buy. No markup over list. Ordered exact truck I want No pressure to buy. No markup over list. Ordered exact truck I want More

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First of all, Lisa Chamberlain was great to work with. I noticed they had a 2022 F-150 Raptor on their site for a great price compared to most dealerships. I called and spoke to Lisa who I worked out the I noticed they had a 2022 F-150 Raptor on their site for a great price compared to most dealerships. I called and spoke to Lisa who I worked out the details with. Then I noticed they had another Raptor also there, so I asked Lisa if it was ok for my brother to buy since he was looking for one also. This was agreed upon. I was going to buy both under my company, which was never brought up as an issue either. The wire info for the dealership was sent and I wired the money for the trucks to them. It was a Friday afternoon and they wouldn't receive it until Tuesday due to the Juneteenth holiday. I emailed the dealership on Tuesday morning and never got a response. I called and Lisa was off that day so another gentlemen took my name and number to find out. Scott Lewis the GM calls and confirms the wires were received and then states there were "red flags" and they needed to do a fraud check. I found that odd since I've bought plenty of vehicles and never had this happen. My company is relatively new so perhaps that was the red flag. Even though I was not financing with them Scott said my credit needed to be ran. Fine, we wanted the trucks so go ahead I guess. I was asked to provide details on my employment history, address history, where the wire transfer came from, etc. All of which I provided. So, this morning Scott emails me (I don't even get the dignity of a phone call) and says they decided to sell the Raptors locally. Really? This was NEVER brought up before. I even asked if they sold out of state to which I was told yes. I asked if anything was found in the fraud check since it would be nice to know if I was compromised. All I get is "it was a corporate decision". I called the corporate office twice and explained this situation and still crickets. I mean, the deal was agreed upon and I wired the funds to them. I did their fraud check and they ran my credit, but still I can't buy them??? All I'm told is it was a corporate decision to sell locally. What a cop out and a bunch of BS. They made me feel like a criminal. More

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They are the best and only place I would buy my vehicles! !! The salesman are so friendly and professional. Scott Lewis is the absolute best!! Connor is a great salesman and so helpful!! !! The salesman are so friendly and professional. Scott Lewis is the absolute best!! Connor is a great salesman and so helpful!! More

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As usual, they were professional on time and through with my 5000 mile sets down recalls my 5000 mile sets down recalls More

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The service is excellent and Scott Lewis is the best General Manager that Herb Chambers Ford could ever have. General Manager that Herb Chambers Ford could ever have. More

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Awesome customer service always respectful . kinda . polite . called me right away when the car was done . great place polite . called me right away when the car was done . great place More

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Great service super friendly and very knowledgeable. Makes car buying an easy experience. Thank you Makes car buying an easy experience. Thank you More

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Jack, Gloria and Frankie were great!I pulled in on time Jack, Gloria and Frankie were great! I pulled in on time , they answered all of my questions and still finished all their work earlier than I thought Jack, Gloria and Frankie were great! I pulled in on time , they answered all of my questions and still finished all their work earlier than I thought. Excellent service!! More

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I just bought a 2022 F-350 Super Duty. This is the 10th vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always hon vehicle I’ve bought from Herb Chambers Braintree. They are positively the best dealership to deal with. Scott Lewis the general manager is always honest and knowledgeable. I would say the most informed truck guy in New England. Extremely helpful and fair. He takes care of any problems before and after the sale. He makes buying a vehicle so easy. He takes the stress out of the whole process. He actually makes it fun. No BS. Now to make things even better, his son Connor is now employed there. What a fantastic father/son team. Connor has inherited his dads know how and good manners. A few month ago my wife wanted a pre owned Audi Q-5 with certain options. Very hard to to find. Scott brought 3 of them to the dealership in Brantree for her to choose from. She choose one. He took her old one and gave her a very fair trade and she drove away with her new one. This was during the pandemic. Considering the crazy prices dealerships were asking during that time, he gave her a very fair price for the new one and the trade. It’s always a pleasure doing business with Herb Chambers Brantree. I look forward to buying a new vehicle in the future. More

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Herb chambers of Braintree has a great staff. I traded and purchased in one short visit. and purchased in one short visit. More

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