"Amazing customer service"
I can't say enough to the staff-all that helped me Zach, Scott and Josh. All outstanding and very helpful!! I didn't have the ideal situation for buying but they did their magic and helped me to be in a reliable new vehicle. Thank you!!
"EXCEPTIONAL CUSTOMER SERVICE "
Scott Lovellette was absolutely amazing, his friendliness and customer service exceed any expectations imaginable. Scott will most definitely be our go to guy for every vehicle.
"Great experience "
Scott Lovellette at Berkshire Mazda gave me a very good experience in purchasing my 2012 Chevy Malibu. I was very pleased with the service and the in depth explanation on my lease. Great overall experience. Scott's got the talent and is a very good salesman.
"Great people, friendly enviroment, gets the job done."
Scott Lovellette was the most helpful and kind hearted man who helped me in a time of need. Anything you need he is the man for the job!!! "Great Cars, Great People!!!"
Other Employees Tagged:
"New car "
This is the second Mazda CX-5 I got from Berkshire Mazda and both times were a great experience. The first one I leased and I loved the car so much I decided to buy the 2018 Mazda CX-5. A big thank you to Scott lovellette, he was kind and helpful and willing to do anything he could to see me in a new car.
"Worst experience I have ever had with a dealership "
After 3 months of attempting to purchase a lease from Berkshire Mazda and dealing with many scheduled appointments that the salesperson was never prepared for, we finally agreed on a deal. Three days later from the final deal, I get a phone call 1 hour before I am scheduled to pick up my new car and was told they cannot keep our deal and could not work with me. This was the worst treatment and experience I have ever had in my 25 years of purchasing vehicles.
"The BEST Customer Service Ever!!"
This is probably the best customer service I have ever experienced! Scott Lovellette welcomed me and made me feel very comfortable when I first went in to purchase a car. He took the time with me and found me a great vehicle! He walked me through the whole process. This was in July. Yesterday, I could not start my car and I called him. Not only was he helpful, he drove to my house after hours on his own time and got my car started!! I found my new car dealership and I will not shop anyplace else for all my future cars. Thank you so much Scott Lovellette and Berkshire Mazda!!!
"Always a pleasure!!"
- Fenway 23
There is never any pressure when you go to Berkshire Mazda. All salespeople are helpful and friendly. This is my seventh Mazda from Berkshire Mazda and every experience has been a pleasure. :)
"Trustworthy, honest, and they aim to please customers!"
After having some bad experiences at other car dealerships, I was ready to give up. I heard, from several satisfied customers, that Berkshire Mazda was an honest company with integrity. I met Zach Forward, car salesman, the day I drove in and I am so happy I did! Zach and the staff couldn't have been more helpful, honest and friendly in helping me choose a car. Zach is knowledgeable, honest, has integrity and was able to work within my budget. He couldn't have been more helpful and kind! I highly recommend Zach Forward and all the staff at Berkshire Mazda! They stand behind what they sell and they aim to keep their customers happy! I am thrilled with my new car!