Scott Martin | Page 3

I am 73 years old. Always had Dodge Caravans or Pacifica and this is the BEST service I have ever experienced ! I was traveling on the interstate when a hot engine lig Always had Dodge Caravans or Pacifica and this is the BEST service I have ever experienced ! I was traveling on the interstate when a hot engine light came on. We hobbled into Pearl Chrysler. The service we received was amazing from the time we pulled in until we left. The van needed a new radiator. Blayne was incredible doing everything possible to get us back on the road. He secured a radiator and the technician Dillon stayed late to do the repair. Claude and James provided assistance. They all went beyond mt highest expectations! We were two seniors with three dogs. Everyone was so gracious. Making sure we were comfortable. Always keeping us informed. I cannot express how incredible their service and they’re graciousness They will always have my gratitude!! More

by lpellum Verified Customer Verified Customer

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The gentleman that sold us our car was amazing very nice everybody that worked there was very nice everybody that worked there was very nice More

by emtprincess90 Verified Customer Verified Customer

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Best customer service, they know what they are talking about. Good people to bring your vehicle too about. Good people to bring your vehicle too More

by Jimfred0982 Verified Customer Verified Customer

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My salesman was honest and non-aggressive. He knew his product, and wasn’t pushy. The used-car manager was no-nonsense, and fair. The finance guy was quick and efficient. He knew his product, and wasn’t pushy. The used-car manager was no-nonsense, and fair. The finance guy was quick and efficient. More

by stonecraftllc Verified Customer Verified Customer

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They are very nice people and will to work with you and try to get everything you need try to get everything you need More

by danders Verified Customer Verified Customer

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Real helpful and all the sellers are make easy for your buyers. Awesome team work. buyers. Awesome team work. More

by doballyt Verified Customer Verified Customer

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Salesman Nick Wagner was awesome! I described what I was looking for and budget I was working with he provided the perfect vehicle . 5 Stars ***** I described what I was looking for and budget I was working with he provided the perfect vehicle . 5 Stars ***** More

by trishawagner202 Verified Customer Verified Customer

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I recently purchased a 2025 Jeep Wrangler, and while the initial sales process with Nick Wagner was smooth, the experience quickly deteriorated during and after delivery. The vehicle was shipped to me, and initial sales process with Nick Wagner was smooth, the experience quickly deteriorated during and after delivery. The vehicle was shipped to me, and the day before arrival, I attempted to get an update but was told by Nick that he was too busy to answer calls. Upon delivery, the vehicle arrived with damage. I immediately called and texted Nick, but received no response. After waiting over four hours, I contacted the dealership directly and asked to speak with the sales manager. Kevin eventually took the call and assured me that Nick would follow up. Unfortunately, I never received a call—only a delayed text message from Nick. To date, the damage to the vehicle’s door remains unresolved, and the dealership has provided only excuses without taking any clear steps to address the issue. Additionally, the vehicle arrived without the included tool kit. I informed Nick of this via text, as he continued to ignore phone calls, and I am still waiting for a resolution. This experience has been deeply disappointing, and I would not purchase another vehicle from this dealership. I intend to escalate the matter to the owner, as this level of unresponsiveness and lack of accountability is not what I would expect from a professional dealership. More

by rmill133 Verified Customer Verified Customer

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The staff at Pearl CJDR are easy to work with, Eric went the extra mile to get me the Jeep I wanted at a fair price! the extra mile to get me the Jeep I wanted at a fair price! More

by tjng1 Verified Customer Verified Customer

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Special thanks to the guys at Pearl Dodge. Nick, Russ,Jimmy and mechanic Claude. They all go above and beyond. Nick, Russ,Jimmy and mechanic Claude. They all go above and beyond. More

by Shannon Meherg Verified Customer Verified Customer

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