Basel Abbas

Basel was terrific to work with. I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicl I had a specific situation that he was able to help me with. Professional throughout and set me up for success with follow up once I was in my vehicle. Bryan also gets kudos. Happy customer! More

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I recently had the pleasure of visiting Mercedes Benz of Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with g Grapevine, and I must say, the experience exceeded my expectations. From the moment I walked in, the staff (Basel and Scott) greeted me warmly with genuine smiles, setting a welcoming tone. Unlike other dealerships, there was no sense of pushiness or obnoxious sales tactics; instead, the staff was incredibly friendly and approachable. What impressed me the most was their level of knowledge and expertise. They patiently answered all my questions, guiding me through the options with confidence and clarity. It’s rare to find such a combination of professionalism and friendliness in a car dealership, but Mercedes Benz of Grapevine has mastered it. I left feeling not only satisfied with my purchase but also grateful for the exceptional service. Highly recommended and can’t speak highly enough of Scott and Basel, they are both a pleasure to purchase a vehicle from. More

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The best buying experience I’ve ever had. They are great to work with . I would buy from them again. They are great to work with . I would buy from them again. More

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Impeccable. Basil was highly professional, service oriented and attentive to my wife and I. The overall service was really highest quality. Basil was highly professional, service oriented and attentive to my wife and I. The overall service was really highest quality. More

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Great experience with Basel Abbas and the team at MB Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! Grapevine. Professional, patient and thorough...and they have an extensive inventory. I walked away feeling great about my purchase! More

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Good customer service. Worked with me until I was able to obtain a new vehicle. Basel was very helpful throughout the process. Worked with me until I was able to obtain a new vehicle. Basel was very helpful throughout the process. More

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Excellent Customer Service, by Basel Abbas, helping me get my GLC 300 Coupe, Thank you for the Service!! get my GLC 300 Coupe, Thank you for the Service!! More

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I have driven Mercedes for 31 years, and compared to other dealerships the service remarkable. other dealerships the service remarkable. More

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"Exceptional experience at Mercedes-Benz of Grapevine! Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealershi Purchased my Mercedes-Benz E350 and couldn't be happier. Professional staff, seamless process, and top-notch service. Highly recommend this dealership for anyone in the market for a luxury vehicle. A+++!" More

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Our car buying experience at Mercedes-Benz of Grapevine was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friend was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friendly, quick to respond, honest, and fair. We were buying from out-of-state, and he ensured that we had all of the information we needed. When we arrived to pick up the vehicle, he made us feel welcome and special, even though we were buying a used vehicle (not a Mercedes). He took time to visit with us, show us around the dealership, and ensure we were comfortable during our wait. I would highly recommend doing business with this dealership, and Mr. Abbas. I would also like to give a shout out to his assistant, Becca. She was helpful and quick to respond. More

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