Always best service. Honest and always get my car done in
the timeframe that they say. I’m satisfied with the work that was done on my car.
the timeframe that they say. I’m satisfied with the work that was done on my car.
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by mnudo84
Verified Customer
Verified Customer
Other Employees Tagged:
Ike Mohammed
Nov 25, 2020 -
Joe Rizza Ford Lincoln responded
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
I have to say everyone was great , to the guys picking up
and dropping off my car to the young lady on the phone . Everyone was so nice and professional. So good I am thinking of buying another just to go th
and dropping off my car to the young lady on the phone . Everyone was so nice and professional. So good I am thinking of buying another just to go through everything again ! Thank you
P.s. just love my new car
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by SJM0256
Verified Customer
Verified Customer
Other Employees Tagged:
Bobby Driggers, Tom Mackey, Ike Mohammed, Eric Montanez, Eduardo Rodriguez, Everyone did a good job
Nov 20, 2020 -
Joe Rizza Ford Lincoln responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
In my recent visit. The work was great. But I did not
have my car washed and vacuumed. Maybe you guys don’t do that anymore. But I’ll tell you when you spend over 1000You should bring that back.
have my car washed and vacuumed. Maybe you guys don’t do that anymore. But I’ll tell you when you spend over 1000You should bring that back.
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by Robert
Verified Customer
Verified Customer
Nov 20, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Kind courteous service Scott in the service department
knows surely how to do his job Samantha absolutely phenomenal when I made the appointment she let me know that there would be a loaner car for me whi
knows surely how to do his job Samantha absolutely phenomenal when I made the appointment she let me know that there would be a loaner car for me which there was very prompt service to call me right back when the car was ready so very satisfied also had a friendly chat with John Rizza in the sales area
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by amatorichard25
Verified Customer
Verified Customer
Nov 20, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and informative service. We hope you will give us the opportunity to help you again whenever it’s time for your next service.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Nov 21, 2020 -
amatorichard25 responded
👍😎🇺🇸
I was told that my issues couldn’t be addressed unless I
bought new tires when I believe I didn’t need new tires. Also, I was quoted $119.00 to program a blank key. Would have been nice to get the key pro
bought new tires when I believe I didn’t need new tires. Also, I was quoted $119.00 to program a blank key. Would have been nice to get the key programmed free since I bought a née car there 3 months ago. I will not buy from you again.
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by JEFF.TODD34
Verified Customer
Verified Customer
Nov 18, 2020 -
Joe Rizza Ford Lincoln responded
We appreciate you sharing your experience with Porsche Orland Park: A Joe Rizza Dealership. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Employees are very knowledgeable, professional and
friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company.
friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company.
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by WCP2828
Verified Customer
Verified Customer
Nov 18, 2020 -
Joe Rizza Ford Lincoln responded
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Great service. It was easy to make an appointment for
routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Departme
routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Department very much.
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by drjcw
Verified Customer
Verified Customer
Nov 18, 2020 -
Joe Rizza Ford Lincoln responded
Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Scott has been so Awesome and customer service is top
notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza
notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza
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by Praneet Allen
Verified Customer
Verified Customer
Nov 12, 2020 -
Joe Rizza Ford Lincoln responded
Praneet, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Scott and Lou does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon!
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Great service department. Scott always goes above and
beyond. Communication is always excellent and pickup and delivery is always a breeze. My car is always brought back nice and clean.
beyond. Communication is always excellent and pickup and delivery is always a breeze. My car is always brought back nice and clean.
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by RRAVELO
Verified Customer
Verified Customer
Nov 05, 2020 -
Joe Rizza Ford Lincoln responded
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com
Fast, friendly staff and service. Scott, Tim and Mark do
a great job resolving any and all issues with my vehicle each and every time.
a great job resolving any and all issues with my vehicle each and every time.
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by JOD
Verified Customer
Verified Customer
Other Employees Tagged:
Mark Stephens, Tim Siple
Nov 02, 2020 -
Joe Rizza Ford Lincoln responded
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Sincerely,
Nora Rizza, Internet Director, nrizza@rizzacars.com