Scott Shaffer
Scott Shaffer at Coulter INFINITI

Scott Shaffer | Page 13

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

Contact Me
4.9
141 Reviews

Experienced service consultant. I have worked in the automotive industry since 2000. I enjoy being around cars and love meeting new car enthusiasts.

Dealership Experience

10 yrs

Industry Experience

26 yrs

Specialties & Trainings

NISSAN OWNER FIRST RECOGNITION 2013-2015

INFINITI OWNER FIRST RECOGNITION 2016-CURRENT

4.9

141 Reviews

Write a Review

141 Reviews of Scott Shaffer

April 04, 2022

Dealership Rating
Employee Rating

Great service. Always prompt and kept us informed. Always bring our Infinti for service here. More

by Alberto.garcia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 08, 2022

Coulter INFINITI responded

Alberto.garcia, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 31, 2022

Dealership Rating
Employee Rating

Very impressive staff and a painless Purchase experience...loved the Coulter Infinity staff and Rick Reames was a most knowledgeable salesman. He was very thorough, patient and explained any conc More

by Suzanne Ell
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Reames , Chris Gossling

December 13, 2021

Dealership Rating
Employee Rating

Superb, we were happy with the service experience. We will continue to purchase vehicles from this dealership. More

by bruce.bogucki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Reames , Chris Gossling

December 04, 2021

Dealership Rating
Employee Rating

Excellent service department. Coulter has the best staff in the services department. Scott is A plus More

by gjleve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Rick Reames

November 06, 2021

Dealership Rating
Employee Rating

I have worked with Scott in the service department for many years. He is very knowledgeable and takes great care of my car. Since my husband passed away several years ago, he takes the extra time to exp More

by K. Black
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

October 28, 2021

Dealership Rating
Employee Rating

I was so happy with the customer service and absolutely impressed with the repairs and price for having my car serviced here. Very knowledgeable, professional and reasonable prices. More

by ajbnaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 02, 2021

Dealership Rating
Employee Rating

Scott is always very helpful and makes sure his customers are taken cared of. I was given a loaner and my car repairs were all completed. More

by Sheldon Q50X
Customer Service
Friendliness
Price
Recommend Dealer
Yes

June 26, 2021

Dealership Rating
Employee Rating

Scott is fantastic at his job. I have been working with him for the last three years and I am excited to purchase the new 2022 QX60 in the fall and continue our relationship. More

by dlynnwheeler888
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 09, 2025

Coulter INFINITI responded

Hi Dlynnwheeler888, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations!

June 18, 2021

Dealership Rating
Employee Rating

Scott is always fantastic to work with. I have never had an issue with him and he always keeps me up to date on my service. More

by brenden
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
May 09, 2025

Coulter INFINITI responded

Brenden, we're glad you had such a wonderful experience with us!

September 06, 2020

Dealership Rating
Employee Rating

Best dealer experience in town. The service tech Phil has years of Nissan and Infiniti experience. He is a true professional. Great job thank you!! More

by Andrew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

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