Scott Shaffer | Page 3

I want to thank Coulter Infiniti for making my service visit GREAT! It all started when my kid got stuck on the side of the road, she call the service department and EVERYONE was super friendly and attent visit GREAT! It all started when my kid got stuck on the side of the road, she call the service department and EVERYONE was super friendly and attentive! They turned a very stressful situation into a very manageable one. The customer service is 2nd to none, if you are looking for a dealership that cares about their customers and will do what they say they are going to do Coulter Infiniti is the place. They have earned my business for life! Thank you again for taking care of my daughter!! More

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I like to thank Scott Schafer and the Coulter service department top notch. If you require any service on your Infinity you can rest assured that Scott is the difference between average and professional! department top notch. If you require any service on your Infinity you can rest assured that Scott is the difference between average and professional!!! Thank you Scott More

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I always get excellent service and the staff is great. Would recommend this dealership to anyone. Would recommend this dealership to anyone. More

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I would like to thank Scott in your service department for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by for his quick response to my service needs. I particularly appreciate his attention to detail and communication. Coulters first class service is by far some of the best! More

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Scott is awesome! Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial s Professional, Excellent Listener, Incredibly Knowledgeable of Vehicles & Service Options, Solutions Oriented, and a Great Communicator. Our initial service clerk was the polar opposite of what Scott brings to the table. Happy and Relieved we switched to Scott. My wife is now considering sticking with Infiniti because of Scott’s’ professionalism and relatability. More

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Scott is the best! So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere So helpful and professional.Highly recommend.Very patient and knowledgeable. Will not go elsewhere More

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Scott always does a great job of getting me in and out also keeping me informed on the service also keeping me informed on the service More

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Scott in service was amazing and that’s why we will be back. Very knowledgeable and very personable. back. Very knowledgeable and very personable. More

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I was vastly overcharged and their findings were totally unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace unfounded. The codes the have us were not the codes we found before my car went to them and are not the codes we found today. They wanted to replace the motor for $14,000 instead of fixing the real problem and they charged over$900 to tell me these ridiculous findings. I have it being fixed as we speak More

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I bought my last vehicle and my current vehicle from Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volume Coulter Infiniti. Continue to go to Coulter for all of my car maintenance needs despite it being 15 miles from my home. So I think that speaks volumes as to my comfort level and satisfaction of the service there. More

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