Scott Shaffer
Scott Shaffer at Coulter INFINITI

Scott Shaffer | Page 5

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

Contact Me
4.9
141 Reviews

Experienced service consultant. I have worked in the automotive industry since 2000. I enjoy being around cars and love meeting new car enthusiasts.

Dealership Experience

10 yrs

Industry Experience

26 yrs

Specialties & Trainings

NISSAN OWNER FIRST RECOGNITION 2013-2015

INFINITI OWNER FIRST RECOGNITION 2016-CURRENT

4.9

141 Reviews

Write a Review

141 Reviews of Scott Shaffer

September 05, 2024

Dealership Rating
Employee Rating

The folks at Coulter Infiniti are the best at what they do. Whether you are buying a car or getting service done at their knowledgeable Service Department, you will be treated with kindness, respect and fa More

by JennSantee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rios, Spencer Stoor, Henry Hernandez, Joe Grandberry , Jennifer Corza, Mark Darr, Andrew Delgado, Gustavo Hernandez, Victoria Martinez

Sep 06, 2024

Coulter INFINITI responded

Thank you, you're so AWESOME!!

September 02, 2024

Dealership Rating
Employee Rating

Scheduling diagnosis having the pats and timing of repair were aa promised, a true customer focused organization More

by Mwerych
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer

Sep 06, 2024

Coulter INFINITI responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 31, 2024

Dealership Rating
Employee Rating

Great service from Scott like always, friendly, funny, and on time. Will always use Coulter infinity.. More

by Zamalkawee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sophia Said

Aug 31, 2024

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

August 26, 2024

Dealership Rating
Employee Rating

Nice and comfortable setting and the service advisor is the best. And the service technicians are on point. More

by rwhite100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

August 22, 2024

Dealership Rating
Employee Rating

I am always pleased when I go to Coulter for my service. Done right the first time and reasonably priced. More

by Hals48000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2024

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

August 19, 2024

Dealership Rating
Employee Rating

Scott is a world class service advisor that is always a pleasure to work with. Keep up the excellent customer service. More

by mbm140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Spencer Stoor

Aug 31, 2024

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

August 13, 2024

Dealership Rating
Employee Rating

The attention in this dealership is always great! Scott is super nice and very professional. I am really happy with their service so that’s why I drive all the way from Scottsdale to Mesa. It is wor More

by Biancamr8999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: All the service department people. I do not know their names. Thank you

Aug 19, 2024

Coulter INFINITI responded

Thank you Biancamr8999, We truly appreciate your business!

August 05, 2024

Dealership Rating
Employee Rating

They were very helpful and provided a quick review with various options. Also, provided transport to and from as needed once our car was left there. More

by douglas.nelson608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 19, 2024

Coulter INFINITI responded

Thank you douglas.nelson608, We truly appreciate your business!

August 01, 2024

Dealership Rating
Employee Rating

Not happy with the parts services as paid in advance and not received the material yet. It is disappointing that we pay in advance and not receive on time. More

by priya.satish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Marco Saldaña

Aug 19, 2024

Coulter INFINITI responded

prisat, I apologize for the delay on getting the part, it was on back order, but hopefully you're happy since we delivered the product to you.

July 19, 2024

Dealership Rating
Employee Rating

Took in my vehicle for a starting problem, they got me in and out without a hassle. THANK YOU to the entire team...I even got my car washed !! More

by martinez24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2025

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

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