Experienced service consultant. I have worked in the automotive industry since 2000. I enjoy being around cars and love meeting new car enthusiasts.
Read moreDealership Experience
10 yrs
Industry Experience
26 yrs
Specialties & Trainings
NISSAN OWNER FIRST RECOGNITION 2013-2015
INFINITI OWNER FIRST RECOGNITION 2016-CURRENT
141 Reviews
Write a Review141 Reviews of Scott Shaffer
September 28, 2023
Coulter Infiniti in Mesa have very helpful, friendly staff. I've Always been well cared for there. Infiniti is lucky to have such a great staff. My car has been very well maintained thanks to them, a staff. I've Always been well cared for there. Infiniti is lucky to have such a great staff. My car has been very well maintained thanks to them, and I Love my 2013 G37 Hardtop Convertible!!! More
Other Employees Tagged: Receptionist is Soooo friendly and kind!
September 08, 2023
I have been coming to the SE Coulter Infinity dealership for approximately 1 1/2 years and each visit has been relaxing and enjoyable. Car maintenance used to be a chore for me, but it has surprisingly beco for approximately 1 1/2 years and each visit has been relaxing and enjoyable. Car maintenance used to be a chore for me, but it has surprisingly become a pleasure with Scott Shaffer, my service writer, as my go to person for all my car maintenance needs. He has patiently guided me along the way and has consistently taken excellent care of my needs in a respectful and considerate manner. He even takes the extra time to answer all my questions and concerns and I tend to have many. The customer service I receive is always respectful, helpful and relaxing. Thank you! More
Other Employees Tagged: Every person I have encountered at each visit has treated me with kindness and respect.
August 26, 2023
Assistant service manager Scott Shafer is this dealer’s number one asset and responsible for my patronage. number one asset and responsible for my patronage. More
Other Employees Tagged: Spencer Stoor , Kevin Irick
August 26, 2023
Scott Shafer is why I like Coulter Infiniti. He is the best there is. Others may come and go but to me, Scott is the face of the dealership! He is the best there is. Others may come and go but to me, Scott is the face of the dealership! More
Other Employees Tagged: Rick Reames, Spencer Stoor , Kevin Irick
August 08, 2023
Took a month (and a call to the Infiniti Regional Office in California) to get remote start working in new car - and it was 114 degrees outside. They don’t care once a car is sold. Best bet - find a dealers in California) to get remote start working in new car - and it was 114 degrees outside. They don’t care once a car is sold. Best bet - find a dealership with a good manager! More

