Scott did a 5-star job in helping us choose a new vehicle, a Highlander, when we came in to look at what would have been our fourth Rav 4. He was forthright, helpful and direct; we feel we were very well served by his professional and courteous manner.
Salesperson Scott Smith was informative, helpful, and a pleasure to work with. Finance person PeteDelgreco was explanatory about the many details involved, and was also great to work with. I highly recommend them.
Update: I had to return the car in short order because of two problems. The sales manager made the return easy. She told me there were no other models the same as I was looking for, and asked if I would like to be called when one came in. I said yes. I went home to shop online. I found two at that very dealership that were the same model and year, the same and had nearly the same l mileage. When I returned for a test drive I had such a difficult time with Scott that I left without driving the car(s). This, in spite of my very much needingone.
"New car purchase"
We received friendly courteous service . All our questions were answered. Car was ready the same day we came in to buy it. Very Good Job
Other Employees Tagged:
"Lease of 2018 Highlander"
The dealership had a good selection of vehicles. Scott was very knowledgeable about the Highlander and provided excellent input to help us with colors and options. Scott also made us feel we were the most important in the dealership.
"We are very happy"
Our salesperson asked us what we wanted, my wife describes what she wanted in a nicety package of options...he listened and delivered...all at a fair price
"Great experience - Class people."
Fantastic experience. Scott Smith went over and above what he needed to do. Stacy explained everything in detail and allowed me the time to choose the extra's offered.
Scott & Stacy were very patient with the title issues caused by the state in regard to my RAV4.
I received the title from the state and we were able to move forward. I found Scott and Stacy to be very knowledgeable, patient and cooperative.
A pleased Toyota customer.
Could find no better car, nor dealership to work with. Scott was forthright, honest and willing to meet our time requirements. Dilly Dilly Dilly Dilly
"Great service with hours that fit my needs"
Every time I come in to service my car, I get great service, clear explanations and fast service.Add to that a comfortable waiting area where I can relax , have a beverage and a snack.
"Terry Johnson is the greatest service manager ever"
- Jim A.
knowledgeable, friendly, checks everything. Terry is the reason I buy my Cars at Rudy Luther. You lose him and you lose me. I am not associated with any dealership or car company
"Excellent dealership to buy from. "
This was our 4th new vehicle that we purchased from Rudy Luther Toyota. What brings us back is their great customer service. From their friendly attitude (haven't met anyone there yet that wasn't friendly) to the amenities available while there for customer care and or service. Great incentives to buy from them and was given a good trade-in price for the old vehicle. Our sales person, Scott Smith, made the process of buying a new vehicle easy and stress free.
Thank you Scott and thank you Rudy Luther Toyota.