Scott Sorbello
Scott Sorbello at Matthews GM Center
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Scott Sorbello

Service Advisor

Matthews GM Center

3721 Old Vestal Rd
Vestal, NY 13850

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4.8
42 Reviews
4.8

42 Reviews

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42 Reviews of Scott Sorbello

April 19, 2024

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service was great, Frank and Scott took care of all my concerns. very happy with experience, of purchasing and service. More

by nhoag1
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Frank Vallely

Apr 22, 2024

Matthews GM Center responded

Hi, We’re so glad to hear you had a great experience with Frank & Scott! Thank you for your business and the great review!

April 12, 2024

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I would definitely return for any needs I need done. I plan to be back for my next service needed! More

by Juventino247
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Naidira Ramit

Apr 18, 2024

Matthews GM Center responded

Hello, Thank you for the 5 Star Review and your business!

April 05, 2024

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Employee Rating

Our ONLY disappointment was that we could not locate our Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our car More

by mjharvey
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Recommend Dealer
Yes

April 01, 2024

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Basically everything I ask for is accomplished with our three cars and right the first time! More

by RWIKE
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Recommend Dealer
Yes
Apr 02, 2024

Matthews GM Center responded

Hi, Thank you for the 5 Star Review and your business!

March 01, 2024

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Amazing service! ! Couldn’t be any happier! Thank you for the quick turnaround, will be back! More

by april_l_quick
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Recommend Dealer
Yes
Mar 07, 2024

Matthews GM Center responded

Hi April, Thank you for the 5 Star Review and your business!

February 22, 2024

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Best. Service. Ever. I bought an SUV from Matthews because of it. Highly recommend the whole team! More

by BENJAMINCKNUTH
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Recommend Dealer
Yes
Feb 27, 2024

Matthews GM Center responded

Thank you for choosing Matthews and congratulations on your new SUV!

February 16, 2024

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Came in for my regular service. Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problem More

by ft10
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Recommend Dealer
Yes

Other Employees Tagged: John Quick

Feb 27, 2024

Matthews GM Center responded

Thank you for e great review and for choosing Matthews!

January 26, 2024

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Employee Rating

Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all More

by BSEXTON14850
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rob Linge, Joe Polakovich

Jan 30, 2024

Matthews GM Center responded

Thank you for making the trip to us! We're glad Scott was able to assist you and we truly appreciate your business and the great review!

January 12, 2024

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Employee Rating

Noticed my truck parked close to another vehicle and my door was opened into that vehicle More

by gregoryderick
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Recommend Dealer
Yes
Jan 30, 2024

Matthews GM Center responded

Thank you for letting us know about your recent experience. We will communicate this with our Team and make sure our staff is being extra careful. We appreciate your business!

January 08, 2024

Dealership Rating
Employee Rating

Have been a customer for many years. Staff from sales to service is wonderful to deal with More

by MELODYK0321
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Recommend Dealer
Yes
Jan 30, 2024

Matthews GM Center responded

We appreciate your continued business and the great review!

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