42 Reviews
Write a Review42 Reviews of Scott Sorbello
April 19, 2024
service was great, Frank and Scott took care of all my concerns. very happy with experience, of purchasing and service. concerns. very happy with experience, of purchasing and service. More
Other Employees Tagged: Frank Vallely
April 12, 2024
I would definitely return for any needs I need done. I plan to be back for my next service needed! I plan to be back for my next service needed! More
Other Employees Tagged: Naidira Ramit
April 05, 2024
Our ONLY disappointment was that we could not locate our Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our car Rewards card and you do not allow the service dept. to look it up online to find out. So we could not use our points that day. Not sure where our card went. We thought that as long as it was online, you could find it. We are low tech seniors. Had our iPhone with us but lacked the ability to get to the rewards' site & find out the answer. We just know that before coming to our service appt., we'd received an email from Matthews. I went online to set up the appt. While doing that (on our home computer, not on phone), it stated that we had over 400 points. You should trust your service personnel to access our account. We have nothing to hide. More
April 01, 2024
Basically everything I ask for is accomplished with our three cars and right the first time! three cars and right the first time! More
Other Employees Tagged: Paul Tierno, Joe Polakovich, Tim Cseledy
March 01, 2024
Amazing service! ! Couldn’t be any happier! Thank you for the quick turnaround, will be back! ! Couldn’t be any happier! Thank you for the quick turnaround, will be back! More
Other Employees Tagged: Ted O'connor, John Quick, Paul Tierno, David Reyes
February 22, 2024
Best. Service. Ever. I bought an SUV from Matthews because of it. Highly recommend the whole team! Service. Ever. I bought an SUV from Matthews because of it. Highly recommend the whole team! More
Other Employees Tagged: Fred Hobarth, Rob Linge, David Reyes
February 16, 2024
Came in for my regular service. Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problem Also asked to have transmission checked out. Everything went fine and I had great communication from Scott letting me know that there were no problems with the transmission and that my truck was done. More
Other Employees Tagged: John Quick
January 26, 2024
Scott was right on the ball and explained what was going on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all on with my truck and GMC. Although very little was accomplished, I know that when the parts are in and the code issue resolved your guys will do all possible to get the truck right before I get out the door. Unfortunately your shop isn't in Ithaca where it would be much more convenient, then you would probably get most of our business. More
Other Employees Tagged: Rob Linge, Joe Polakovich
January 08, 2024
Have been a customer for many years. Staff from sales to service is wonderful to deal with Staff from sales to service is wonderful to deal with More
Other Employees Tagged: Bill Tabeek, Rob Linge, Joe Polakovich, Jim Rodgers