Scott Spath | Page 3

People are very friendly and easy to work with. The shuttle service is very handy. The shuttle service is very handy. More

by Jewels2580 Verified Customer Verified Customer

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The staff at Ken Ganley are friendly & curtious Scot was exceptional, always polite & very patient exceptional, always polite & very patient More

by sandylay76 Verified Customer Verified Customer

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Appalling customer service. -I was scheduled for a 9:00 am appointment to get the Works package and have front inner fender liners installed which I purchased from Ford parts. -I was scheduled for a 9:00 am appointment to get the Works package and have front inner fender liners installed which I purchased from Ford parts. I was told it would take 1.5 to 2 hours and I could wait for it. -I was on-time and decided not to wait. I left with my wife. -Thats the last time I heard from Ganley Ford. -At 2:00 pm I called to get the status and was told the truck was still sitting outside and had not been brought into the garage to start anything. -I told them I needed the truck that afternoon at 4:00 pm so don't do anything to it and I will pick it up. -Picked up truck and left. -I won't be back More

by swan Verified Customer Verified Customer

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They seem to be upfront and honest. They were efficient and timely on getting our vehicle back and running. They were efficient and timely on getting our vehicle back and running. More

by JFlex4U2 Verified Customer Verified Customer

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did a good job and thank you i am satisfied. it will last longer. I recommend for customers to use that services it will last longer. I recommend for customers to use that services More

by MCFOUT Verified Customer Verified Customer

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Scott was excellent! Knowledgable and very personable. Scott would help either our situation and found the right answer. To our problems. Scott is a great tribute to Ga Knowledgable and very personable. Scott would help either our situation and found the right answer. To our problems. Scott is a great tribute to Ganley and you should know that he is an outstanding employee! More

by Labsrgrt2 Verified Customer Verified Customer

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I had them repair a tie rod end and do an alignment on my F250. Within a month or so, there was an issue with the upper and lower rubber boots on that side. I called them up and they were super helpful and a F250. Within a month or so, there was an issue with the upper and lower rubber boots on that side. I called them up and they were super helpful and apologetic for the issues. I scheduled another visit to their location and they took care of the issues, no questions asked. Very nice customer service people. Would recommend again. More

by Steve-from-Thompson Verified Customer Verified Customer

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First time I’ve had the opportunity to need the services at this Ford Dealership. Could’ve been treated better, kept me informed of what was happening and needed to get my Ford F-150 repaired and back to me at this Ford Dealership. Could’ve been treated better, kept me informed of what was happening and needed to get my Ford F-150 repaired and back to me. Everyone treated me great! Thanks again for all the help. More

by jcdan2008 Verified Customer Verified Customer

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Great people great service great prices. Fast reliable on time good communications car returned clean. Fast reliable on time good communications car returned clean. More

by DLALOMIA Verified Customer Verified Customer

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Keep up the good work Ganley Ford Norton Ohio. Thank you for your excellent service… Thank you for your excellent service… More

by Dnice1234 Verified Customer Verified Customer

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