Scott Spath | Page 2

Good At services and got everything done for me i would recommend him to anyone recommend him to anyone More

by Darian Verified Customer Verified Customer

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Ashley did a fantastic job taking care of my camaro! She made sure I was satisfied with everything before I left the service department! I tell everybody I know to go to Ken Ganley Ford in Norton whethe She made sure I was satisfied with everything before I left the service department! I tell everybody I know to go to Ken Ganley Ford in Norton whether it be for service or a new vehicle. More

by Doog Verified Customer Verified Customer

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I explained what was going on. They got me in right away when they said they would did what they said they would and everything's great !!! They got me in right away when they said they would did what they said they would and everything's great !!! More

by john Bennett Verified Customer Verified Customer

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I enjoyed working with the service advisor and techs on the repair of my car. Ken Ganley Ford Norton always does great work and keeps me informed and updated as work progresses. the repair of my car. Ken Ganley Ford Norton always does great work and keeps me informed and updated as work progresses. More

by m.renfroe Verified Customer Verified Customer

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They were very nice and respectful and when I go there it's never a hassle it's never a hassle More

by brittneyconley56 Verified Customer Verified Customer

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Everyone is very friendly and makes sure you are well taken care of. Fast service. taken care of. Fast service. More

by JTKRUG43 Verified Customer Verified Customer

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It was great. Having the car picked up and returned is an enormous help. Workmanship was A+. Scott is a pleasure to work with. See ya next time Having the car picked up and returned is an enormous help. Workmanship was A+. Scott is a pleasure to work with. See ya next time More

by Larry Boville Verified Customer Verified Customer

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On 10/28 I was told that TPMS was not covered and when I was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spo was there on 11/19 for the other side I found out it was covered and asked about a refund and wanted to speak with a manager. I also told them I spoke with a mechanic and it is not required to get them both done on the same side like I was told. I spoke with the manager John K and he was nonchalant about my experience and stated that life was too short to argue when I was telling him about my frustration about paying when it was covered. He said she was new and made a mistake. I was told that I was going to be refunded but had to wait for a check to be mailed to me. The whole experience with the service dept was a fiasco to deal with and how I felt did not feel validated. I was offered a free oil change and asked what would make me happy. I feel like as a customer I should not have to wait to be reimbursed when it was their error. This is my 3rd car from them and the service dept quality is declining since I 1st became a customer. I arrived at 9:45 am and left after noon. I was the last person in the lobby for sales at that time. More

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They were very friendly and explained everything to us. It was our first visit and were pleased with the explanation of what was wrong and how it would be repaired. It was our first visit and were pleased with the explanation of what was wrong and how it would be repaired. More

by debtomtrotter Verified Customer Verified Customer

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Everyone is always professional and friendly here. Also the important thing is I trust them! Also the important thing is I trust them! More

by Mpritchett Verified Customer Verified Customer

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