Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

Contact Me
4.9
171 Reviews

Dealership Experience

4 yrs, 11 mos

4.9

171 Reviews

Write a Review

171 Reviews of Brianna Worthington

April 17, 2026

Dealership Rating
Employee Rating

Scott Spath at Ken Ganley ford is excellent at his job. He keeps you informed every step. The mechanic did a excellent job on my truck, in fact, everyone I came into contact with was very kind and respectf More

by gpamer1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

Ken Ganley Ford Norton responded

Thanks for trusting us with your Ford Ranger and for highlighting Scott’s clear communication. We’re delighted our technicians treated you with respect and delivered thorough service. We appreciate your recommendation and look forward to caring for your Ranger again.

April 07, 2026

Dealership Rating
Employee Rating

I LOVE Alan. 😍 I LOVE Alan😍 I LOVE Alan😍I LOVE Alan😍 I LOVE Alan😍 More

by richardsonr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2026

Ken Ganley Ford Norton responded

Receiving feedback like this brightens our day. We’re thrilled Alan provided outstanding support while servicing your Ford. Thank you for the five-star rating.

November 19, 2025

Dealership Rating
Employee Rating

Everyone is professional, knowledgeable and friendly. It was easy to schedule my services and all was done on time or ahead of schedule. I highly recommend using Ganley Ford Norton for car services and p More

by sturm425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Desmond Norvell

Nov 19, 2025

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

November 11, 2025

Dealership Rating
Employee Rating

Mobile mechanic is knowledgeable and very dependable. He has worked on our Ranger and ford fusion and we were very pleased with the results. More

by Klurv125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Nov 11, 2025

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

October 11, 2025

Dealership Rating
Employee Rating

Brianna was awesome. She explained everything with the questions I had about replacing my backup camera and what needed to be done to get the camera. More

by BMAGALE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 11, 2025

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 07, 2025

Dealership Rating
Employee Rating

Everyone at this Dealership is very friendly. They explain everything and make sure you are taken care of from the moment you walk in. I know my vehicle is in good hands at Ken Ganley Ford. More

by tberkheimer61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely, Alan Kinnaird

Oct 07, 2025

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 03, 2025

Dealership Rating
Employee Rating

Very happy with the service department and their prompt response. thanks for all of Brianna's help It was another seamless service visit. Thank you. More

by Jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2025

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Ken Ganley Ford Norton.

August 23, 2025

Dealership Rating
Employee Rating

Excellent service and the people are so very nice. I recommend all my friends and family to Ganley More

by jeffharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 23, 2025

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Norton.

August 15, 2025

Dealership Rating
Employee Rating

Customer Service! Top notch from the second they picked up the phone through the moment I drove out of the garage. Used car Director personally checked on my experienc More

by J Gallardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy

Aug 15, 2025

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 14, 2025

Dealership Rating
Employee Rating

Friendly, easy to work with and does repairs in a timely manner. Brianna in the service department is very friendly, responsive, and good with quoting. More

by Jonesje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

1
...

Dealership Inventory (202 Vehicles)

new 2026 Ford F-450 car, priced at $80,400
2026 Ford F-450
new
Oxford White exterior
Automatic
Four-wheel Drive
new 2026 Ford F-150 car, priced at $95,785
2026 Ford F-150
new
Shelter Green exterior
Automatic
Four-wheel Drive
used 2022 Kia EV6 car, priced at $20,690
2022 Kia EV6
used
Glacier exterior
Automatic
All-wheel Drive
new 2026 Ford Bronco car, priced at $64,610
2026 Ford Bronco
new
Ruby Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
new 2026 Ford Transit-250 car, priced at $56,190
2026 Ford Transit-250
new
OXFORD WHITE exterior
Automatic
All-wheel Drive
new 2026 Ford F-150 car, priced at $49,170
2026 Ford F-150
new
OXFORD WHITE exterior
Automatic
Four-wheel Drive