Brianna Worthington
Brianna Worthington at Ken Ganley Ford Norton

Brianna Worthington

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.9
184 Reviews

Dealership Experience

5 yrs, 3 mos

4.9

184 Reviews

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184 Reviews of Brianna Worthington

August 01, 2026

Dealership Rating
Employee Rating

Excellent work right on time good job I'll come in your very good job More

by shondtucker1
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Norton responded

It’s great to hear the service on your Ford F-150 was completed right on schedule and met your expectations. We look forward to assisting you again whenever you need us. Thank you for your kind feedback.

August 01, 2026

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Everything was great. Short wait time, courtesy, professionalism. I would definately refer others to you. More

by mikeym2955c
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Recommend Dealer
Yes
Aug 01, 2026

Ken Ganley Ford Norton responded

It’s great to hear the quick turnaround, courteous staff, and professional service on your Ford made a positive impression. We’re honored that you’d recommend us to others. We look forward to welcoming you back.

July 15, 2026

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Always helpful easy to access and schedule service appointments. Brianna always goes above and beyond I like the break down of what service needs done and cost of each service. More

by Jonesje
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Recommend Dealer
Yes
Jul 15, 2026

Ken Ganley Ford Norton responded

Great to hear scheduling appointments is straightforward and that Brianna’s support made everything clear. We’re pleased the breakdown of needed services and costs met your expectations. Let us know when you’re ready for your next Ford service appointment.

June 30, 2026

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I recommend them to be one of the best friendly people I have met since I moved to Akron here from Maryland..I trust they will keep up the good work. More

by kwasiboateng787
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Recommend Dealer
Yes
Jun 30, 2026

Ken Ganley Ford Norton responded

It’s great to know our team provided a friendly experience as you settled in Akron from Maryland. Thank you for trusting us with your Ford Explorer service and for recommending our staff. We look forward to continuing that level of care for you.

June 22, 2026

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The entire staff is great. I wouldn’t take my car anywhere else for service More

by tbyers4522
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Recommend Dealer
Yes
Jun 22, 2026

Ken Ganley Ford Norton responded

It’s wonderful to hear our staff earned your confidence. We look forward to keeping your Ford running smoothly each time you stop by.

June 16, 2026

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Todo muy bien muy amables todos y el servicio mu agradable al igual las personas que nos atendieron More

by Ptrejom93
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Recommend Dealer
Yes
Jun 16, 2026

Ken Ganley Ford Norton responded

Thank you for sharing your feedback. We’re pleased to hear our team made you feel welcome and that the service on your Ford E350 was pleasant. We look forward to assisting you again.

June 12, 2026

Dealership Rating
Employee Rating

We appreciated everything Ashley did for us, She was very nice and knowledgible about what was needed to fix our car, Ganley service dept and the technician did a fantastic job in finding out the issue with More

by MARTUCCICHERYL
Service Price Transparency
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Recommend Dealer
Yes
Jun 12, 2026

Ken Ganley Ford Norton responded

It’s great to learn Ashley and our technicians quickly identified the real problem with your Ford Taurus. Thank you for sharing your positive experience and for recommending us to your family and friends. We look forward to taking care of any future service needs.

June 03, 2026

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Employee Rating

There's nothing worse than when you go to have a basic oil change somewhere and they try to upsell you and tell you all these things that will possibly go wrong with your car if you don't do this, this, a More

by Mary G
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Neely

Jun 03, 2026

Ken Ganley Ford Norton responded

We’re glad to hear our team kept your Ford Bronco Sport’s oil change straightforward and avoided unnecessary upsells. Thank you for trusting us with your service needs. We appreciate your feedback!

May 31, 2026

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Employee Rating

They got it done quickly since it was our company service truck and we needed it for the weekend More

by maplelakes
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Workmanship
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Recommend Dealer
Yes
May 31, 2026

Ken Ganley Ford Norton responded

Thanks for the five-star review. We’re pleased Brianna and our service team completed work on your Ford Transit-250 quickly so it was ready for your weekend. We appreciate you trusting us with your company vehicle.

May 29, 2026

Dealership Rating
Employee Rating

Great service. Always fair and upfront. Rentals available if needed. Service advisor is on point More

by tylerliz2823
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Workmanship
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Recommend Dealer
Yes
May 29, 2026

Ken Ganley Ford Norton responded

We’re thankful for your five-star rating. Brianna and our team are pleased they could provide fair, upfront service and arrange a rental when needed. Please reach out if there’s anything else we can do to keep your Ford running smoothly.

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