Scott Spath
Scott Spath at Ken Ganley Ford Norton

Scott Spath | Page 34

Service Advisor

Ken Ganley Ford Norton

2835 Barber Rd
Norton, OH 44203

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4.7
440 Reviews
4.7

440 Reviews

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440 Reviews of Scott Spath

May 01, 2021

Dealership Rating
Employee Rating

Good selection of cars. Good prices. Friendly staff. I really like the service department. Get "The Works", sit in the lounge, enjoy free wi-fi. EZ More

by Mike M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2021

Ken Ganley Ford Norton responded

Mike, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 29, 2021

Dealership Rating
Employee Rating

Courteous and timely service for air bag recall issue. Appreciated the car wash! Have had too many recalls not the fault of the dealership. There was no charge for this repair More

by MOMMYDING74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 30, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. Scott and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 28, 2021

Dealership Rating
Employee Rating

The service department was very polite. They scheduled my appointment in a timely fashion according to when I was available. They offered me a ride home. They did a great job. More

by cathygilmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano, FULTON BENYA

Apr 29, 2021

Ken Ganley Ford Norton responded

Cathy, thank you for your very kind review. We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience here at Ganley Ford.

April 24, 2021

Dealership Rating
Employee Rating

The service was perfect! Staff is friendly and competent. The took care of my truck I’m less than the estimated time and even gave it a good wash. I highly recommend that you got to them! I bel More

by chris5096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 25, 2021

Ken Ganley Ford Norton responded

Thank you for taking the time to write us this fantastic, five-star review, Chris! We are very happy to hear that Scott provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 23, 2021

Dealership Rating
Employee Rating

Very good sevice and they provided me with a courtesy ride to and from the shop while my vehicle was being repaired..thank you guys More

by unitahood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Kirchenbauer, Fulton Benya , Paul Asano

Apr 23, 2021

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 21, 2021

Dealership Rating
Employee Rating

Ganley Ford is one of the few dealerships that offer courtesy cars if your car needs service that takes over a day to complete. I appreciate that they offer this service. More

by LPOPLOS1183
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Craig Douglas, John Kirchenbauer, Fulton Benya , Paul Asano

Apr 21, 2021

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford!

April 16, 2021

Dealership Rating
Employee Rating

Everyone there was very very nice to me. I appreciate the very fast service I receive and the gentlemen also washed my vehicle for me. More

by teresawilliams86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 18, 2021

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 14, 2021

Dealership Rating
Employee Rating

Scott went above and beyond for us. We greatly appreciated all the hard work! We will keep coming to get all our work done there. More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2021

Ken Ganley Ford Norton responded

Thank you for your very kind review, Steph! We strive to make sure that all of our customers leave happy, so it's great to hear about your excellent experience with Scott here at Ganley Ford. We look forward to working with you in the future!

April 11, 2021

Dealership Rating
Employee Rating

Excellent service as usual. They made sure my problem with my radio was fixed in a good amount of time. They also went well above what was expected to help me deal with the problem. I haven't had any pro More

by jacquelyn.chadbourne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Franco D. Casalinova

Apr 11, 2021

Ken Ganley Ford Norton responded

It has been a pleasure serving you, Jacquelyn. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

April 10, 2021

Dealership Rating
Employee Rating

I like the service at Hanley Ford, but I asked for a tune up spark plugs because car seems to be misfiring, and I was told they worked on it but could not duplicate issue. Car is still acting weird and sucki More

by o39susanomalley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 11, 2021

Ken Ganley Ford Norton responded

Hello Susan, Thank you for taking the time to submit a review. We are happy you appreciate our great customer service here at Hanley Ford however regret that you are still having an issue with your car misfiring. Please reach out to us directly so we can get to the bottom of this and turn things around for you.

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